Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Patrick Chow
GBHorrible Horrible. There is no reason for such continued failure to perform a fundamental task of processing a simple dinner reservation, repeatedly, across multiple restaurants. I wonder how much business is lost as a result of such simple basic flaw: "There was a problem completing the reservation. Please try again later"
Hnin
AESEVENROOMS platform offers the most… SEVENROOMS platform offers the most convenient reservations experience – easy to use, highly functional, and backed by a quick and efficient service support team. It’s the best platform I’ve ever used!
Marcus Caretto
AEGreat company easiest to use when… Great company easiest to use when booking resteraunts
Peter
AUGreat support and is easy to use. As a restaurant owner for 10 years, this is the best platform I have come across (and I have used them all). The support team is also excellent with a 24/7 phone number.