Buyer Beware Buyer Beware! I used OutreachFrog earlier in the year for a website project with recurring backlink building. We kept the service going for a few months until we no longer needed it, emailing our account representative “T” to stop the service for now. No response back from “T” but the service stopped, no problem. Fast forward from August to December now, we notice we are being charged the monthly fee for the past two months. We set an appointment with “A” for the same day, that appointment was intercepted by “J” and “C”. They called my cell phone at the scheduled time and insisted that we be on the google call link that they sent over before they would discuss billing, once I joined I realized it was to get their AI program that was also on joined to the call to record the call. That's when the full court press started about addressing our issue. “J” led the call very aggressively, stating "they sent out 6 emails regarding the restart of the service", when I asked him to send over those emails he reduced the amount to 4 "I was exaggerating". I let them know that we never received any emails regarding the restart of service, “T” replied in October to solicit a call to discuss their opinion on our website needs without mentioning a restart. Why wouldn't someone call if they are not getting a response? So “J” berated me saying "I can see on my end where you read the emails from “J#2" and you had plenty of notice it would be restarting. We have never even heard of a “J#2”, much less corresponded with him, our account manager was “T” and she was unresponsive. Additionally, when you sign up for the service it doesn't tell you that when you pause it, you will be auto renewed 3 months later. Since we never got a response from “T” and the service stopped, we would have never known it restarted if our bookkeeper didn't catch it. On the call it seemed if “J” was trying to train “C” on how to "lay down the law" with customers who were surprised by their auto billing. He was rude, abrupt, & he offered no resolution at all, he said he would have to investigate “J#2's” emails not being received. I asked for copies of those emails, sure enough it was not 6 or 4 emails as he claimed. He sent over 1 email, claiming was sent to us by “J#2” that mentioned restarting the service. We would have continued working with them long term because high quality links are valuable. But now we will 100% not be continuing, there are too many services that won't try to shake you down and bully you to pay services you didn't ask for. Names redacted at trustpilots request.

US based support Ok I orginally was upset because I was concerned when I bought a recurring subscription I was stuck, but one call to their support and they showed me where I can adjust my order status at anytime. But I'm not cancelling because I'm getting results. They know what they are doing with the work and are US based. That's good for me.

Kept their promises OutreachFrog has ranked 2 of my sites in the top 3, and now has a brand new site of mine looks like will get to page 1 soon. I’m ok with their white hat approach as although it takes longer to rank, once you are there you stay in the top spots.

The managed SEO is best pricing at that SEO firm I started with single links. They worked for my site. Then I learned about the bulk packages and managed SEO which is the same links actually but much lower prices. I should have bought those ones starting out. Better than the AI garbage all the other competitors use. OutReachFrog actually has a team in house of US writers crafting the content that is what makes it work so much better IMHO.

SCAM!!!! These people are Thieves These people are Thieves I would recommend staying as far away as possible. They promise everything and deliver nothing. The links go on fake spam sites, sites in India and porn sites if they actually deliver anything at all. As is the case with ALL Trustpilot reviews, the charges on my Amex and ALL Communication were verified. If they have no record, why wouldn't they refund th $9,000 I was charged?