Tony Iracani
CAVery Affordable Great Product !!! Been a satisfied customer for some time and I will continue to use this hair product that works well for me !!
Pierrette Wilson
CAReceived my order in a timely manner in… Received my order in a timely manner in spite of the transaction problems, what more can you ask for.
v haus
CA7 days since ordering with no shipment going out or responses to my emails. On the site they claim orders will be sent out the next business day, or same day depending on when it's placed. Well I ordered on Monday and it's now Sunday, with no order shipped out and no responses. I've sent a couple of emails to see whats going on, which no one responded to. What I did get, was an email from USPS saying pre-shipment info had been sent 3 days ago, but with no actual shipment being received. I'm guessing this was updated to make it look like an order was actually going out. As of today the USPS site is still in pre-shipment, aka they haven't dropped it off yet. No one has responded to my emails either. If I don't get a response soon, I'll contact my credit card company and report it. It's disappointing as the reviews seemed good, but this is starting to get extremely suspect.
Cooper Paul
GBI had an averge experience with… I had an averge experience with hairsupply.ca.Nothing particular noteworthy about it. The product/service was just mediocore. They offered adquate solutions, but they didn't really stand out from the crowd. I can't say the customer servive was memorabble either. They replied to my emails quick, but there was nothing special about it. All in all, it was an aveage overall experience, nothing I'd go out of my way to recomend or repeat.
Evgeny Kapustin
CAExtremely slow shipping Extremely slow shipping. Placed an order on February 8th and according to the tracking the package was handed over to USPS on 14th only. It's February 23rd and the package is still in the US UPDATE: was reached out by Hair Supply team and was told that something happened and the package returned back to the warehouse. It doesn't change the fact, however, that the package was only sent after 4 business day, while website states that all shipment are dispatched next business day. Having said that, the company is definitely willing to work towards a solution and they reached out to me fairly quickly.