Paul
GBAfter a Little Due Diligence, I’ll Pass I have researched and live-chatted with this company. Most of the credible reviews have been negative. A few of the glowing, over-the-top, positive reviews appear shady, with poor grammar and syrupy-sweet comments....
mike
GBDo not buy - Very Cheap! Customer service is good. Very cheap saddle and the moderator won't post any real reviews on their website about the saddles. There were post that said that the saddle was high quality like a $2,000 saddle. Not TRUE! This saddle is made in India. Very cheap!!!!!!! The worst part is if you don't like it shipping will cost you $115 to return. The saddle does not fit any horses properly. It is cheap leather, very stiff, dry and cracking. They spray the saddle with a shiny lacquer. Because the saddle does not fit the horse properly it tends to throw the rider forward when riding. Not very secure like a saddle should be. You are better off spending the money on a good used quality saddle. UPDATE 7/18: Customer service reached out to me and sent me a shipping label to pay for the shipping. I was impressed with how their customer service handled my dissatisfaction. I would suggest before you purchase actually speak with someone in sales. I updated my 1 star to a 3 star because of their customer service but the product is still not a well-made saddle.
Toni
GBExtremely happy Extremely happy My saddle arrived in 4 days in excellent condition. It fits my mare perfect(Arabian tree) its extremely comfortable and sturdy. For the price it is excellent. I am extremely happy with saddlesonline and my purchase. Will definitely shop again!
Julie Gates
GBThe saddle I purchased was supposedly… The saddle I purchased was supposedly originally $899 (model # 11071) on sale for $299. It was supposed to weigh 25lbs which is a big part of the reason I bought it. It weighed 40lbs. The leather was cheap and treated with some sort of chemical and the smell was horrible.....almost like diesel and it permeated the space it was in. I had to return it and the cheapest way to do so was $128.04. The customer service agent was very friendly. I am out $128.04 for a bad experience. Lesson learned. I will continue to look for a used saddle.
penelopecat
GBLove Love Love Love love love my new All purpose set. Ordered my saddle on Friday and had it on my horse on Tuesday. They saddle fits like a dream and it so comfy. I was surprised to see how nice the whole set is. I loved the braided leather reins and the bit attachment. Generally when you buy package the bridle and the reins are not the best. That is not the case with saddleonline. Top notch quality and speedy shipping.