Regina gallo
GBWorst business practices ever sorry! Worst business practices ever sorry!! Do not get a subscription and then want to cancel-GOOD LUCK! They make it impossible to change your payment method, to cancel your subscription and they tell you they already shipped the item even though they took the money out a few hours before! from a subscription you cancelled months ago! Which I have proof of through emails and sent them! NOPE! Completely unethical!!
Jennifer
GBVery difficult to cancel Very difficult to cancel. You cannot simply do it online and you must call customer service. Two hours after receiving the email that my next bottle would be shipped, I called to cancel. They said it was impossible, even though the confirmation email allows you to choose add-ons as well as the fact that my account information said that the order status was "unfilled". They did give me the option to return once I received the new shipment at a cost of $8. When I asked them to send me an email with proof of cancellation, they said their system was not set up for that. So we will see what happens next month.
Angel
CASubscribed me without my permission Subscribed me without my permission! I purchased a product from them previously and was notified that I was subscribed to their monthly subsciption where they will send me the Vegamour gro serum and shampoo and conditioner every month. I was charged on my credit card with no notification from the company that I had a subscription on my account. And even after I emailed customer support to stop the subscription, they DID NOT remove the subscription! As a result, I got charged AGAIN the next month and they sent me products that I did not even want. I had to go back and forth with their customer service over more than 5 emails to finally get myself removed from the subscription. This is fraud and is so ridiculous to send me products I did not agree to buy!!
Ankita Neotia
ESIMPOSSIBLE TO CANCEL SUBSCRIPTION IMPOSSIBLE TO CANCEL SUBSCRIPTION! You cannot cancel it via your online account. There is a specific online form that you are asked to fill, that basically just goes into a void. NO response, NO acknowledgement. They charged me full price and sent the next shipping, despite all my efforts to cancel. ITS A SCAM! They will charge your account no matter what.
Maria
GBConfidence on your crown with Vegamour I have used Vegamour Gro + serum daily since July 2022. I feel that many people may not be giving the product consistent 3 month usage before making a decision on how well it works. My confidence has increased. I can get ready much faster. On day 3 of hair washing, I can either use a bit of dry shampoo or put a few curls framing my face to get another day out of my hair. People comment on the health of my hair. It is longer than it has been since my 30’s. My hairdresser bought it for her sister!