mommesilk.com

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3.25
Based on 20 Reviews

5

45.00%

4

15.00%

3

0.00%

2

0.00%

1

40.00%
About mommesilk.com

Mulberry silk pillowcase the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world.

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Steven Miller
GB

AVOID this company at all costs!! We received the couples PJ silk set as a Wedding gift, sizes were not correct so contacted to exchange for correct size. What should have been a very simple commercial exchange, has become a drawn out complicated process over several months, we still have not received any replacement sizes and customer service is ABYSMAL. This all makes a lot more sense now after reading the below review- 18th Sept 2023. This was obviously gifted to us, however this exchange would put me off ever ordering from them directly or recommending. I would do yourself a favour and avoid at all costs, plenty of other beautiful silk provider alternatives out there.

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Christian Davies
GB

Very ooor quality Very poor quality, I ordered One silk pillow when arrived was not filled in the corners. It was very hard ! Also two silk pillow cases, I’m unsure if these are 100% silk! They are very shiny and feel like cheap satin. I’ve been intouch on several occasions to custom service as I wanted to return . Unfortunately, they respond with the same message, which doesn’t help because their returns app is faulty, every time I enter the order number and email address, it will not proceed to the next stage which means I can not process the return label. Very Frustrating! I will definitely never order from this company ever again. Don’t be fooled… they are scammers! Be warned!

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margaret warr
GB

I ordered two envelope pillowcases I ordered two envelope pillowcases. Good quality and well made. Colour bright coffee was nice, the only thing was they took longer than expected to arrive, and the presentation boxes the cases came in were damaged, so could not give as a gift. The label states 100% silk, they feel like silk but they don’t have the smell of silk like my other pillowcases have. Overall good value for money.

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Starflower
GB

Looks like Satin not Silk?! I received my 'Silk' sleep cap via Amazon and I am very suspicious as the fabric looks and feels like satin. Silk doesn't leave tough creases plus silk is soft to touch with no sound when you rub your hands against it. This is the second time I've ordered this and I was sceptical then but I'm more concerned now as I paid £19.99 for something that resembles satin. Not happy. No care label in the product, no material composition only one small label with the name Mommesilk. Just read a review from someone here and they confirmed their supposed silk item was polyester from China 😞

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Coraline D.
GB

Very bad service I'm extremely disappointed with their service. I never received my shipping and therefore tried reaching out to customer service multiple times without receiving a reply. Can't recommend buying there.

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