Unsatisfied customer
GBAWFUL SERVICE AND EVEN WORSE HAIR The worst hair I ever received was the afro curly. Feel like I have been scammed. Contacted their customer services with pictures and despite seeing how bad it was they maintained that it should look dry and have no curl definition. In the process of reporting them for not issuing me a refund.
Naomi Gabriel
GBISEE Hair LIE to their customers ISEE hair lie about what they are selling to people. I purchased '9A' Peruvian hair and when I bleached it it at least half of it fell out. I have been bleaching and dying hair for 15 years, I know exactly what I am doing and this has never happened to me. I sent them videos and pictures and they said it was my fault, they are refusing to give me my money back. This is actually illegal because in the UK if you buy something faulty or are mis sold an item the seller MUST give you back your money. DO NOT trust this company.
Ashley Bryan
CAClearly fake pictures/Sent me an unwearable wig… Clearly fake pictures in the product description. Sent me a hideous wig that I didn’t order. The wig in the pictures were normal with wispy ends, the one that I got was a 16” bob with blunt ends. Completely unwearable and I paid $135 CAD for a wig that looked awful. Like someone had just hacked at the ends with dollar store scissors. I messaged them asking how this happened, and why I got a wig totally different from the description, they said is a bob wig that most clients love. I responded there was nothing in the description that said it was a bob, if it did I wouldn’t have ordered it. I’m actually devastated cause I’ve ordered from them before (December of ‘22) and loved what I received but now it’s a complete scam. I returned the wig the day after I received it was so ugly. If I don’t receive a full refund I will file a charge back with my bank. They clearly are just sending people wigs no one else wanted or already returned, hoping whoever does receive it doesn’t file a dispute and just puts up with it so that can get rid of units no one was buying. If I could give 0 stars I would.
Brandy Fail
GBThis place is a SCAM!! This place is a SCAM!!! They stole $372 from me without ever shipping me my wig. I have sent several emails asking about the wig and the only response I got was “So sorry we’re delayed but it will be shipped in a couple of days” I placed a order with them on 03/03/23 and it is now 03/26/23 and never received it. I sent a follow up email requesting my money back and never heard anything back from them. Do not waste your money with them. I am now trying to see legally what I can do now moving forward to get my money back.
Keeva Anderson
GBAWFUL EXPERIENCE First things first, I’m MAD AS A MF!!! I ordered this wig February 6th, and it took them LITERALLY almost 3 weeks after that to get my order here. I stayed on them, because I’m paying by installments and there was just no way in HELL they were going to fk me over like that. Anywho, after the first wash, I immediately noticed the shedding and tangling, especially from the frontal… ok, a week it’ll two later, washed a second time. I use only high quality hair care products, so I know it’s not my products. They don’t tell you that they’re coating the hair in silicone and other chemicals that wear off like a relaxer. They give the influencers different quality than they do regular people. I called them out for it and the Jessie person didn’t answer any of my questions, but tried to use a coupon and a refund to talk me down. If you are paying in installments or even the full amount, stand up to them! Money does not grow on trees! Do not give them money that they don’t deserve… Invest in raw hair, because the hair that’s “virgin” is not virgin. They’re processing our hair! I’ve ordered from this company thinking I’d get good quality, it was my first time and I had a nerve to make a review about them when it got here…