Frontier Coffee Roaster
GBYou added 43% to my cost? You added another 500 bags because of an overrun? I can understand 10-20 here and there but when the final bill has increased 43% that’s completely unacceptable and uncalled for. This was my first order and I am of course a small operator at this point. What if I had ordered 20,000 bags and you increase my order by 43%? Would someone have at least called me before Intentionally running this far over and then just sticking me with the bill? This is beyond ridiculous. And their copy and paste tone-deaf customer “service” reply was astonishing.
Michael Mahnken
GBWould recommend! With each new project and curveball we present to Roastar, they never fail to impress! Not only is the end result consistently exceptional, but their Sales & Service Representatives are always a pleasure to work with. A special shout out to Katrina in particular!
Dawnn Short
GBWe love our new bags from Roastar! We love our new bags from Roastar!! It was super easy to download the templates and upload our designs. We could see the mockup online and the ordering process went seamlessly. We will be ordering again soon as the ones we just got are flying off the shelves. Highly recommend!
William Howland
GBIt was a good experience and I’m… It was a good experience and I’m excited to see my bags!
Celena C
GBKatrina is the best! Katrina was wonderful to work with! She made me feel very supported, went above and beyond answering any questions, (no matter how silly seeming!) and always followed up with the smallest detail. I was very impressed and ROASTAR is lucky to have her! 💫 ⭐️⭐️⭐️⭐️⭐️