Horrible experience Horrible experience. Non-existent communication. Don’t count on car being picked up or dropped off on anticipated dates. Don’t expect call, text or e mail from them. DO expect to be called day prior to pickup so they can raise your rate a couple hundred dollars over quote! I should have cancelled then. I should be able to get my $200 back! I had been lied to several times. Lena in dispatch dept admitted I had been lied to from her Manager! She apologized. She was helpful but driver was rude. Driver answered phone and spoke English. The minute there was controversy he said “ no English “ text only! I deserve a small refund of $200.

Read the OneStar reviews here Read the One Star reviews here. Same issues with me. Lack of communication. Never picked my car up. The only person I was able to talk to said the driver tried calling me (they had wrong number for me). She said she’d call the driver and get back to me. Never happened. I called them seven times today trying to get a person and a response. None, nada, nothing. On one call, I was put on hold for one hour and twenty minutes before they terminated the call. I am stuck with two airplane tickets thinking wife and I would fly and be home for the delivery. Wrong. Oh, they charged my credit card today for the full amount. Even thought they never delivered and never communicated with me. Credit card company has been alerted as to improper charge and potential scam. Their automated system still says order is “In Progress. Our team of dispatchers are currently matching your shipment to the carrier that best meets your timeframe and route.” No outbound communications, no people to reach. It’s really not a company. No place on website to cancel order! Guess we have to drive. Beware. Beware.

Outstanding Service The car arrived perfect, the driver was a true Professional & arrived a day early, I am truly impressed with the service & I would highly recommend their service!!! Thank You!!!

I was quoted $845.00 to transport my… I was quoted $845.00 to transport my vehicle from Southern California to Austin Texas. The night before the vehicle was scheduled to be picked up I received a text asking me to call ASAP to confirm my appointment. I was informed by the dispatcher that the price was going to be $980.00 to ship the vehicle. What can I do the vehicle needed to be in Austin by Monday. They where scheduled to pick the car up on Thursday and I started receiving calls that the driver was running late. They did not pick the car up until Saturday night at 11:00 pm. I was forced to meet the driver several blocks away as he would not drive into my area. When the car arrived I received a text message from tyhe driver stating that if I wanted my car I would have to meet him as he would not drop the car off in my area. I was forced to drive an hour to pick up my car. Not sure who is giving these guys 5 stars but they are full of BS. The driver did not speak english, could not read his text messages or voice mails. DO NOT USE THIS COMPANY. THEY WILL TRY AND RIPP YOU OFF AT EVERY CHANCE THEY GET. THEY ARE JUST BROKERS.

Driver was very professional Driver was very professional, explained everything and when he left I had zero anxiety that I needed to worry about anything going wrong. Great experience! Absolutely going to use again!