Great service Shipping was very quick, my package was well taken care of and arrived in good condition! The only downside is the price being a bit pricey, but given the service they’re offering, I do think it’s a reasonable price.

Excellent Customer Care experience! The Manager Mrs. Clair as usual is very polite and attentive regarding the fees charged for personal pickup. As usual I do appreciate the customer service and care with my letters at SHIPITO. Thanks.

quick to inform me that my package was… quick to inform me that my package was there and quick to send it out.

Paid for extra and didn't get it I paid for extra bubble wrap and got charged for it. They simply didn't do it at all. Because of this, the package arrived broken. I informed them about this fact and that I paid for the extra bubble wrap and didn't get it, and they sent me an automated reply asking for a ridiculous amount of information, including "A letter from a certified technician on their company letterhead, stamped, dated by the company verifying that the product is non-functional, non-repairable. If repairable, the technician must provide an estimate of labor and itemized list and cost of parts". Nothing more was said, no apologies for the missing bubble wrap (that would have prevented the package from being broken!), no refund for the extra I paid for and didn't get/

The service options are really good The service options are really good. Website easy to use. Cost is reasonable. Like the options to have photos of merchandise and also insurance. Need to improve tracking packages once they cross the border into Canada but overall everything arrived just a few days later than expected. Still a great way to get packages to Canada if the retailer or vendor will not send to Canada from US directly.