A bottle in the original shipment was… A bottle in the original shipment was broken, and Shipped sent a replacement very quickly. The request process was direct and simple. Thank you!

Not Happy I waited to rate you it’s been over a month and no other communication. The box I received while in transit was damaged by DHL when the post office received it damaged & empty they still had to deliver it, and I received an empty and damaged package. Now Touch of modern only wants to give me $23 not the $90.30 I paid and that’s what I was advised I would receive.

Quick Response They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.

I received my product damaged and I… I received my product damaged and I reached out to Shipped Shield after contacting the vendor. Shipped Shield promptly resolved my issue by getting me a refund..

So impressed! I used Shipped’s app to request assistance to track my delayed parcel. They emailed me the next day and followed up with locating the parcel. The following day, upon its delivery when I wasn’t at home, they emailed me again to inform me of its delivery, with photos of its drop off spot and confirmed it was sent to my condo. Excellent and efficient service.