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GBThe industry is odd The industry is odd - best to read up on how it works to set expectations on how much it costs and where the money goes. I was very happy with Spencer Thomas and how he handled getting my car shipped. He was prompt, communicative, and he found a suitable transporter for the next day, and all seemed to go relatively smooth. Only negative has to do with how they jog for business, and this is not just them, it's an industry thing - which is spam out emails with lower rates than you should expect to pay, then it's a bait and switch with what the price actually is. My eventual price was slightly higher than the initial bid - which i was told was a price they never could have achieved. But the end price was still better than many of the quotes i was getting elsewhere. Suggestion to all - look up businesses that have positive reviews on BBB or yelp or whatever your favorite review platform is. Make sure you feel comfortable and trust them (to some extent). I'm still giving Mercury a positive review, and would likely inquire with them again if i had to ship another car.
CHARLTON DONALD
GBGreat experience Great experience. Melissa Dossett was my agent and she was with me every step of the way. She stayed in constant contact and provided me with information spelling out the whole process. When the assigned driver had to cancel, Melissa was able to get me a replacement so quickly I didn't even have time to let the seller know there maybe a delay. Overall great experience and very appreciative of Melissa's hard work and effort!
Emily Dreher
GBGreat expirence with Mercury Mercury made it easy to ship a van from FL to NY. I just gave my information and they scouted the best option with a reputable company. The pickup and delivery went smoothly and I felt like I always had support from Luis with any questions.
Anne
GBGreat Service for the Second Time This is the second time I have used Mercury Auto Transport and Jake Horner. Jake is great at being trusted, attentive, and giving great tips. He keeps in touch both by email and text, and always lets you know what's going on. I have also liked BOTH of the transport companies he has sent to me to travel with my car.
Daniel Jorge Quiñones
GBMercury is my go to for future auto transports The experience was great... When I need to transport another vehicle, Mercury is my go to agent. Misty stayed in touch and explained everything in great detail. The driver called to let me know my car arrived a day earlier then originally quoted. There were no extra charges like some consumers have experienced with other carriers. Awesome job guys. Thank you