Polite, professional and diligent The delivery crew (Saïd and Abdul) were very polite, helpful and professional. They arrived early, worked diligently and treated my belongings with care. They were considerate and pleasant to deal with. This was my sixth move with FlatRate and I would always recommend them.

Worst moving experience Worst moving experience . I used Flatrate for moving and storing my furniture until my new house was completed. I paid for ‘premium storage’ at its Newark location. 18 month later and 10,000 dollars in storage fees alone, my furniture was delivered. All the furniture was damaged, light fixtures broken and rugs ripped and molded. Driver stated that was the condition it was in when pick up at its Bronx facility. Damages exceeded 40,000 dollars. Flatrate sent me a check for 700 dollars in total compensation.

Happy customer My move came off without a hitch; Daniel in Sales arranged everything well, and dispatch kept me up-to-date about how things were going. But the moving team (led by a different Daniel) was the real star of the show. They were exceptionally conscientious with my stuff, creative in their packing and slogged through a super hot, long day to get me into my new home in time. Everything arrived safely without damage, from my large paintings to my delicate wine glasses.

Excellent moving crew second time around I used FlatRate twice in the space of two months. First, to remove the contents of my home to a storage facility, then six weeks later to shift everything to my new residence. Bernard was very helpful and calm with planning, and Rigo and his team, Angel and Uriel, were The Best in packing and moving my furniture and belongings with utmost care, so much so I requested them for the second phase of the move. Highly recommend!

Thanks Mustafa, Hamza and Yusuf Mustafa, Hamza and Yusuf were all excellent, prepared, professional, careful, and friendly on the prep and pickup of our items. They were on time and efficient throughout the process. Bernard from sales and the dispatch staff made the process easy and clear. Now waiting for long distance delivery.