On time; On time; Friendly and hardworking They got the job done right They did a great job from end to end!

Great Service ShipSmart was fantastic. I tried for several weeks to identify a moving company to move some of my mother's belongings from a storage unit in Colorado to my home in Michigan after she passed away. I needed to move two chairs, a side table and some boxes. It was impossible to find a company that would manage a "small move" like this and also impossible to find a company to move bulky items such as small furniture. ShipSmart came and picked up the items, packaged them carefully and we selected a mutually agreeable date for delivery. It arrived on time. I appreciate that I can keep some of my mother's treasures.

Disappointed Very disappointed with every aspect of experience. They were responsive to email questions, but did not take ownership of any issues. It was a constant bait and switch. From a price hike after taking my items into possession (provided a very detailed list to get a quote) to delivering items broken (that apparently the insurance they sold me did not cover). I would avoid using them if at all possible.

Great Experience! Zero complaints! Everything arrived safely. The delivery process was transparent. I was never left wondering where my stuff was. Everything went where it was supposed to go (there were multiple shipments to multiple locations). The guys who delivered to Austin were awesome (I wasn't in FL for shipment and I wasn't in Denver). Everyone has been pleasant and helpful. And, the price was reasonable. I've got zero complaints!!

Great employees made my experience with… Great employees made my experience with Ship Smart so positive. Lyndsi King started the logistics process with kindness, humor and a deep regard for my needs. Jasper McQugh then followed up in the same manner to ensure shipping needs were met. Unfortunately, I did not make note of the names of the two gentlemen that came to the house, but their focus, care and attention around packaging to ensure all items to be shipped was remarkable, and so greatly appreciated. They packed each item with such care to ensure shipping to Hawaii, and North Carolina, from California, went without a chip or break. Thank you all very much, Cynthia