The incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.

A Phenomenal Experience moving our cat and Parrot from Houston to dubai My family and I had to move on a short notice from Houston to Dubai. We had a cat and a cockatoo parrot who are integral part of the family. I was lost and confused on who will handle these two species especially that parrots are endangered species… We wanted a one stop shop and wanted to deal with one person who will do a door to door while giving the same love we give to our fur’d and feathered babies… Rebeca was amazing, patient and knew the process in depth and most importantly honest abt what could get delayed or go wrong with the parrot approvals from the USDA. Long story short, we felt very comfortable and knew each step ahead. Our cat was able to be in dubai in less than a month, while our parrot made it to Dubai in a record breaking 3 month (typically can take up to one year) Will definitely be working with DogsGoneTaxi when we move back to Houston for their honesty , 24/7 availability and knowledge.

Peace of Mind in an emergency We had to travel urgently and needed help at transporting our dog to our destination. Dog Gone Taxi were always reactive and knowledgeable. They have the experience to provide the full service we needed. Another peace of mind was the Lufthansa Cargo Live Premium Service. We thank the whole team involved in making this happen.

Great Experience This company was nothing but an absolute pleasure to deal with. They answered every question I had, no matter how simple in a very quick and appropriate manner. Everything was clear and concisely written out for me. I had a horrible experience with the breeder I was dealing with to make a USA/Canada move and even though the puppy didn’t end up working out they made the whole experience that much better. I can’t have enough good to say about them and would recommend them to anyone looking for a transport company.

China pet shipper Overall, coffee has arrived in China safely! The whole process for exporting from US and importing into China is hard. The paperwork , including health check , and duty checks is very strictly under this COVID-19 particular circumstances. Dog Gone Taxi , is definitely a professional pet shipping company internationally. I have already referred to my Chinese friend who needs the service for importing to china. It saves lots of efforts by providing the all included services. Thanks!