Highly recommend SelfStorage 1 - Lincoln Park Everything from finding and securing a unit (including setting up billing and insurance), to actual storage during the summer, (it was for our college student while she was home here in CO for the summer), to move-out day, the final check-out, went so smoothly and seamlessly. The front desk staff members are FANTASTIC - professional, friendly, efficient - keep up the great work! Should we need to store things again, we'll be back. A couple more things: The security and climate controlled environment are/were also excellent.

Good price for the short term need that… Good price for the short term need that I had. Communication is opportunity for this place. I waited an hour because office representative was helping other client but no sign or so visible. Other issue was elevator malfunction. Received an email for day one, but then silence for next few days without message on website. I called and spoke with people outside of Chicago who weren’t knowledgeable about the issue, so I made the trip to the storage for no reason. Office lady in 2001 N. Easton was super helpful, knowledgeable and nice, big plus for the company!

My storage experience at Self Storage 1 was excellent! My storage experience at Self Storage 1 on Elston St. in Chicago was excellent! The unit and building were clean and easy to access. The elevators are a bit slow but are very convenient along with the available carts for loading and unloading. The staff was always friendly and helpful. Ciara was especially helpful with our move out. Thank you for everything and I would definitely recommend the Self Storage 1 on Elston in Chicago to friends, and I would use them again for any future storage needs.

Many Parking issues in garage !!!! Many Parking issues in garage !!!! One of two doors replaced when broke took too long to replace than the new door broke again. You closed the south entrance which caused more parking problems. Limits alternative exit when four cars are inside or three cars in a truck. Thanks please reevaluate your parking spaces. Clients sometimes need more time when moving things in and out so more space would help or rules that people renting space for their do not in front but their garage storage space,

Ciera Humphrey, at the front desk, was SO helpful!! Ciera Humphrey at the desk was excellent in assisting me during the move out process. She worked quickly and efficiently when providing me with the paperwork to fill out in order to move out of my unit. She was very clear and articulate on the terms of the move out and the refund process. The best service I could have received during this process. I would recommend anyone to use Self Storage 1 in the future, especially with Ciera running the desk.