Answered all questions. Fast and simple Like most people I hate moving and the process of going back and forth for rates and finding a good deal seems like the biggest game to me. Not only that but I've also been through those moments when a moving company would add additional fee at the end of the move. So going into to any move my guard is already up. For starters you can get a quote from their website - so early on if you don't want to talk to anyone you don't need to until you're ready to do the move. The online quote was ok, better than a few companies I looked at.. worse than some others. I decided to call up and go through some questions. I noticed other companies I had spoke to over the phone had to double check on answers while this company responded right away to my questions. That was a good noticeable different difference. When I called to get a few more details they explained a few areas of the move in which I could save money. Making that quote even lower. I got good feeling that they really cared about my best interests. They also guaranteed they would NOT give me any extra fees later on. The quote that was now a bit lower than the online one could be paid up front and that would be all that I owed. First time hearing something like that! The day of the move they sent over a great bunch of guys. They worked hard but also were cracking jokes making it kind of a fun experience actually. A few things I wasn't sure how to pack. Some art pieces that my friends had made me. They packed all of that for me and made sure that if it moved around during the trip that it wouldn't get damaged at all. Some definite attention to detail. They emailed me with ETA information about the move so I had an idea of when they would arrive. The info was pretty close to being exact when I met them at the destination. Looking over all my things. Nothing was chipped or scratched. Everything seemed just how it was when the move started. To think that I almost chose a different moving company - this could of gone way different. Glad it worked out for the best.

Don't use them We hired these guys more than a year ago because of their great Yelp reviews, which it turns out were manipulated. First of all, they were really slow. We were moving from our own apartments to a new house on the same day. My now-husband had them pack all his stuff, and they wrapped every single item, including plastic cups, separately. He told them repeatedly not to wrap things that weren't going to break, but they kept doing it. It took 10 hours to move a 1 bedroom apartment. They offered him a discount for writing them a good Yelp review, and he took it. I had my stuff packed and ready. I'd moved a year earlier and it took 3 hours. With these guys it took 6 hours. They moved very slowly. They didn't pack the truck properly and had to repack some of it. They asked if they could take a short lunch break which they wouldn't charge me for, which ended up being a long lunch break which they did charge me for. The foreman was overly chatty and asked to buy one of my belongings. When I followed them down the freeway, I saw them stopped on the shoulder with both guys sitting inside the cab. They turned up 20 mins later and said they'd had a flat tire. They charged me for that time too. By the time we got the truck unloaded at the new place, I was so tired of this endless move that I told them to leave my stuff in roughly the right rooms and I'd put it together later. When I went to do that I discovered that they lost the pegs for my bookcase, ripped the hinges on my other bookcase badly enough that it can't be put it together again, and I just noticed a big chunk of missing wood on my otherwise beautiful dresser. It was a bad experience that keeps coming back each time I find another broken bit of furniture. Please don't use these guys.

This company is a complete scam This company is a complete scam! The movers try to get cash from you to pocket then bill you for it, they charge you for cubic ft that isn’t used and packing they don’t provide. They lose and break things and charge you extra.

DON'T USE THIS MOVING COMPANY!! I recently hired Long Distance Movers Alliance to pick up my things on August 30th, 2015 for a move from Queens, NY to West Palm Beach, Fl. My things arrived on September 19th, if my memory serves me well. My things arrived a few days late, and I had to call the company to find out what was going on with my delivery. The movers who picked up my stuff were great. But that’s where the greatness STOPS. My stuff arrived with two men who worked quickly. However, as they were moving things around (before they unloaded my stuff) I noticed that one of them (not the one in charge) handled the boxes very roughly, throwing boxes in a way he shouldn’t be. I observed them placing heavier boxes on top of lighter boxes. After unloading my things, it was discovered that one of my medium sized boxes were missing. They use a checklist system. The items are listed and numbered at the time of pick up, so that you can account for each item. Along with the missing box, two of my vases were broken, as well as my George Foreman grill and an electric griddle. These were used items. In trying to reach a settlement, Long Distance Movers Alliance has offered me $125 for a box containing personal items with a value of at least $250, two broken vases, one broken electric griddle, and a broken George Foreman grill. With the exception of the courteousness of their staff (Hector, the lead moving guy who delivered in WPB, the crew who picked up in NY, and Patrick, the Moving Specialist who booked my move), there has been nothing good about this moving experience. From late arrival, to broken stuff and missing boxes, I am sorely disappointed with their service. I am still awaiting a better response than the one I’ve been given, although it has been almost two month. I am sure they do NOT know where the box is at this point. But offering me $125 is insulting and quite frankly not enough. I had certifications for my job in that box,that I had to get over again. Which meant spending $170. That would have been more had I not been lucky. I had physical items that are $250 in value, plus broken items. In short, I WOULD NOT RECOMMEND THIS MOVING COMPANY. Also, look them up on YELP. I wish I had before I did business with them.

I would use again I used their DC location to move quite a few things to the Miami area. Wasn't charged for a estimate which was very in depth on their part. Price was good and most importantly they didn't play any pricing games. Rate stayed the same and was never hit with any surprising charges. They answered most every question I had an responded to emails within a couple hours. All around pretty solid for the most part. They seem strongest in the packing department. One of the items I was shipping was a tall sculpture. They were able to make a custom box for it. Something I haven't seen before with other companies. Nothing noticeable went wrong and everything arrived within the time frame that they emailed me. I would use again if needed.