LINDA
GBYou forgot to give me back my ID while … You forgot to give me back my ID while I was already in JFK when I noticed it... Needed to back to Jersey City at my own charges. No apologize, no voucher to cover the cost. Inacceptable! Asking an ID for a cart means that when th cart is returned, you MUST give back the ID. Unprofessional! What's the point to ask an ID for a cart. People steal your carts???? I won't never recommend you, more the opposite.
Jessica Murray
GBInsurance is a racket I am now a 2x customer of Keeper's Storage. The second time I rented a unit, I was told (after checking in, then bringing stuff back to store) that insurance was mandatory, an additional $9/month . The person opening my account claimed it was because of Hurricane Sandy, but that was clearly a lie, as I rented storage in the spring of 2013. You have one task, Keeper's Storage: store my stuff and keep it secure. Why should I buy insurance on top of paying for that service? This is a charge for something I don't want or need, and if I had another choice, I would take it.
KEVIN
GBGood spot for storage. Safe and clean Good place. You fell safe. You are taken up and down to your lockers's floor by an employee. Different than what I am accustomed to however you definitely feel as though your belongings are safe. The hours are good and they are open on Sundays. They make carts available to take your stuff up and down which is great. I recommend.
Kent Jackson
GBReally helpful and friendly service. Keepers is a Godsend. I happen to find myself in-between moving and Keepers has really helped me during this stressful time in my life. There facility is very clean and well maintained. There kind and courteous staff assured me that my storage is safe guarded.
PETER
GBThe storage facilities are clean The storage facilities are clean, well lit and dry. The elevator is always working and the staff is very helpful!