Horrible Communication- do not use The lack of communication within this company made for an extremely stressful move. I was given a 3-day pick up window (wanted to charge $150 to let us know the day) and was told I would get a call the afternoon before they came. I called the day before my 3-day window for an update, was told the movers would call the day before so of they didn't call that afternoon then they wouldn't be there the following day. Didn't get a call until the following morning that they would be there in an hour!! We had to do a mad dash to finish packing our kitchenwares and it was a total mess. Now I have to hope for the best that I get communication for drop off in time to reserve the loading dock or it will be another $600 for shuttling our stuff. Absolute trash communication and would recommend going elsewhere.

We were referred to Monster Movers by… We were referred to Monster Movers by our realtor and they did a phenomenal job. Our move required storage in the Hopkinton area. No damages and price was fair

This was the worst move of my life This was the worst move of my life, a nightmare. a) Bait and switch -- quoted a flat rate price, the final payment due only AFTER delivery and my satisfaction. My items were held hostage with owner of Monster Movers saying he'd confiscate all my items unless I paid extra fees b) Thousands of dollars in damage c) Movers threatened me, chased me trying to take my phone to delete photos of damaged items I took for claim c) One mover exposed himself to me d) They stacked up boxes and trapped me in bedroom then left for lunch, leaving door open - without telling me. I called owner and said I need to use bathroom and movers must come back and clear the path for me. He refused. i had no choice but to push items out of the way and in so doing tore / pulled ligaments in back. Still in treatment for this one year later e) Submitted a claim with their insurance company (I had a COI with 1,000,000 limit). They responded that they bear no responsibility for ANY of the issues. THE COMPANY SHOULD NOT BE IN BUSINESS

Long Distance Move NY-Florida DO NOT HIRE THIS MOVING COMPANY! I do not have one positive thing to say about this company. I chose the company because of positive reviews, their responsiveness in bidding for the job. It was a horrible decision. They not only did not show up on the scheduled moving day but showed up on 6/20/21, Father's Day. The outsourced truck drivers they hired from Texas told me they were "leaving straight from my home in NYC heading to Boston to load my items on a larger truck and head to Florida"! This was a complete lie! The first date selected for delivery in Florida was 6/21/21. It is now early August and my furniture is in a "warehouse in New Jersey" with no estimated day/time for delivery! I've paid this company almost $5000 and they are holding my items hostage in New Jersey? I've been calling, emailing, asking to speak to someone "more senior" than a telephone rep with babies crying in the background and, they route my call to another telephone rep or hang up on me! When will my High End Furniture/Home Goods be delivered? I flew to Florida for the delivery the first week of July and, No Delivery. The company is in breach of contract on August 9th. This company is unprofessional, poorly managed, deceitful, has poorly trained staff and should not be dealing with the public. Where is the owner of this company and why are they not involved in the situation? I am beginning to believe this is a "scam"? If this happened to me it has happened to others. The Attorney General in Illinois should be investigating this company!

I had a great local move in the Boston… I had a great local move in the Boston area with Monster Movers. First of all customers should realize the website is actually owned by Movers Near Me which was confusing but they bought the website. The moving crew was super. We had a really tough house with lots of stairs and a long walk to their truck. The two guys that showed up were the nicest people - my husband even tipped them $200 each because they were so awesome! The estimate process was easy and right on the nose. This is definitely the best moving co to use in Boston