THINK AGAIN BEFORE USING THEIR SERVICE THINK AGAIN BEFORE USING THEIR SERVICE, I GOT SCAM WORTH $10K. This is reply to their statements on my previous review. 1) I made five reviews on Trust Pilot, dated back to 3rd Nov 2021. None has had any response from your company. 2) BBB has not refused my report. They said they hit rock bottom trying to communicate with your company. The same experience I have. I have proof of email from BBB stating this, and it appear in the business's BBB Reliability Report. 3) I also have evidence from Jacksonville City Council stating that Splice Packaging phone is can't be contacted, and their letter sent to your address was undelivered. 4) You are not only incompetent in dealing with complaints but also a liar. I did not use stolen cards. They were my cards. They have my name on it and the bank who issuing the card can produce statements for evidence. 5) I have a separate social media account dedicated to dealing with complaints. I'm not a scammer, your company is! 6) I am happy to provide for anyone who wishes to see the record of my attempts to communicate with this scam company that has been ongoing since November 2021, to no avail. To date, I still have not received the refund I requested. 7) Soon I will create a thread on twitter about this fraud and share the link here. I will post all of the historical chat & email with Splice, also statement from the bank, BBB, and Jacksonville City Council. So that everyone will find out who is the liar and twisted the facts.

Great customer service Honestly, my experience with them was good, there was some delay, but when you contact their customer service, especially through live chat, the delay and the problem is solved immediately and not more than 24 hours late. Josh and Austin helped me deliver my shipment to the carrier on the same day I contacted them. It is an excellent customer service, knowing that the date of delivery of my shipment to the carrier was on 10/11/2023, while the adhesive for the shipment was established on 8/11/2023. It is a great job and a great improvement in the work of the company, especially the warehouse in the state of Delaware. Thank you josh and Austin for the help.

Avoid at all costs Avoid at all costs. This company is unethical. They refused to send me back my items after charging an exorbitant shipping fee and when it arrived I discovered through fedex that they chose to have me pay extra for the customs documents. Disgusting experience. They refused to send me my items domestically because they were afraid I was a "scammer ". The irony..

Professional & Efficient Recently, I bought an iPhone XS Max from eBay. I live in Pakistan and was wondering how I can import this to my country. Then I came to know about Splice Packages. I have used Splice Packages quite a few times by now and all I have to say is that their service is simply exceptional. Packages are delivered right on time and their Customer Service is way more than helpful. If you are drooling over something at an American online store or want your product to deliver to anywhere in the world then simply I would just say Splice Packages is enough to help you.

The Best Package Forwarding Company I have previously shipped product from USA to India through other different forwarding companies but none come as close as Splice Packages when it comes to uncomplicated, cheap and hassle-free cross-border shopping experiences from US. Take my word you would not find such helpful and friendly customer service anywhere in the planet, thanks to Josh, Austin, Bellamy you guys are awesome. Kudos to you buddies. Also you get a lot of special services and best shipping rates at Splice Packages only. I really recommend Splice Packages as one of the best package forward services in US.