Very recommended Envia simplified my logistica and gave me better shipping prices so I was able yo focus on growing my business. Thanks to envia.com I also now ship worldwide! Very recommended

No customer Support They don't have a poor customer service but the customer support department is entirely non existent

I use this platform for shipping and I… I use this platform for shipping and I find it very convenient. And this platform assigns a very good customer service agent, her name is Maria and she gave me a lot of help. Thanks.

Muy malo! por favor, tenga en cuenta que digan lo que digan, no hay servicio. Sólo una aplicación y precios. Cuando reservas un envío, el equipo de servicio en línea no puede decirte nada más que lo que aparece en el seguimiento del transportista. Es inútil. Utilicé envia porque me defraudó otro transportista a través de Packlink que he utilizado durante años. Un asesor de eniva (David) se puso en contacto conmigo y me prometió mucho y que se aseguraría de que los precios y la entrega fueran perfectos. El gerente de Envia (Max Salazar) me aseguró que Envia es la mejor representada en muchos países y ... La entrega a través de la inútil compañía FedEx falló y se retrasó, e incluso el servicio de atención al cliente me aseguró que iba a ser buena y a tiempo (pagué express) - falló. Tú como cliente NO recibes ningún servicio - te dejan sin ayuda. Así que mi mejor consejo es - no utilizar Envia - o utilizarlos, o Packlink - pero sólo remem - no hay servicio (Las condiciones de pago en las que se paga por adelantado una tarifa por volumen, y no la cantidad real para el envío es muy malo y la información que tiene que dar en ser un cliente es extraño y estúpido) please be aware, that whatever they say - there is no service !! Only an app, and prices. When you book a shipment - the online service team can not tell you anything more than what is on the carrier tracking. Its useless. I used envia because i was let down by another carrier through Packlink i have used for years. A consultant from eniva (David) contacted me and promised a lot and would make sure that prices and delivery would be perfect. Envia manager (Max Salazar) insured me that envia is the best represented in many contries and ... The delivery through the useless company FedEx failed and was delayed, and even customer service insured me it was gonna be good and on time (i paid express) - it failed. You as the customer do NOT get any service - you are left with no help. So my best advice is - dont use Envia - or use them, or Packlink - but just remem - there is not service (The payment terms where you pay in front a bulk fee, and not the actual amount for the shipping is very bad and information you have to give in to be a customer is strange and stupid)

Terrible customer service & False overweight charge. Terrible customer service, the ticket system asks for images and proof and the dialogue to upload it doesn’t work and they close tickets. Fake overweight charges and in communication to carrier directly let us know that they haven’t filed any charge. Envia applied 30kg of over weight charge on 0.2kg package.