Scammers SCAMMERS - don't get sucked in! I read the reviews and thought I understood the tradeoffs. Yes, they're a broker, which means I was taking a risk the company they contracted with wasn't great, but US Standard was on the hook for the move at the end of the day, right? Wrong. I went through an inventory of items with their sales person, then again on multiple calls ahead of the move with their support team, and was feeling cautiously optimistic heading into moving day. The movers that arrived waited until they had packed everything into their truck before demanding $8k for our move- an additional $5k on top of our quote. They claimed we had 1500 cubic feet of items from a storage unit that could hold a max of 1200. That's not up to interpretation- it's math. US Storage claims we cancelled our contract by sending these scammers away, and under no circumstances will refund our deposit- despite the fact that we now have to move the items ourselves. If their rates are too good to be true, it's because they are. They will underquote you and you'll be left holding the bag to pay the exorbitantly higher price, or forfeit your deposit. Don't get sucked into using this unscrupulous broker!

We loved our moving team who were all… We loved our moving team who were all very nice and polite throughout the whole relocation. If there is a one sticking point i can find, it's that the delivery was a date late, but they called ahead of time about issues with the truck. Things happend and thats understandable, but i had to rearrange my schedule and go an extra day without my stuff. However, the price was on point so i still saved alot of money by going with them over the other choices!!

Our move was a pleasant experience and… Our move was a pleasant experience and US Household Moving & Storage are true professionals, every step of the way. Our sales rep, Chris, made sure all the i's were dotted and explained the pricing clearly. Valuables were carefully packaged and arrived without any damages. I recommend these movers to anyone that's actively searching.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY US HOUSEHOLD MOVING TAKES YOUR MONEY AND DOES NOT PERFORM SERVICES. DO NOT GIVE THEM ACCESS TO DEBIT CASH, DO NOT GIVE THEM CASH. THEY ARE NOT A PROFESSIONAL COMPANY. THEIR REPS TELL YOU ONE THING and THEIR CORP OFFICE TELLS YOU SOMETHING ELSE> DO NOT SIGN CONTRACT UNDER PRESSURE BY THEM>>>>THEY ARE HIGH PRESSURE AND UNPROFESSIONAL

I would give zeros stars if I could I would give zeros stars if I could. I have never had a company show such flagrant disregard for common courtesy. Their estimate was not competitive with others I received, so I declined it. They have continued to call me multiple times a day from multiple numbers ever since, refuse to take me off their call lists, argue with me when I ask, and then HANG UP ON ME. Strongly advise avoiding any contact with this company.