Felicia Moves Extremely Fast found A… Felicia Moves Extremely Fast found A driver in 2-3 hours everyone else took days

Felicia was very professional and took… Felicia was very professional and took me through the order process like a champ. After I came on hard times She confirmed the cancellation of my order with $0 cancellation fee I would recommend Felicia and her company to anyone! Thank you for everything and best of luck to you and your company. If I am ever in need of a car transportation, I will be calling Felicia!

Bad experience all around This was a bad experience all around. First they tell you a price that falls in line with everyone else's quote they have you sign a contract. Then they tell you they found a driver but wants more money nothing short of extortion make you sign a different contract with added fees. I reluctantly agreed. Then they picked up the vehicle didn't tell me it was picked up. I wouldn't have known without talking with the seller. Tried to call tried to text to get an estimate on when they would drop off nothing no response. I was 25 miles away when they finally called saying vehicle was 4 miles away. So had to leave what I was doing to go meet, would've been there had I known an estimated time they would get there.

HORRIBLE EXPERIENCE HORRIBLE EXPERIENCE. DID NOT FULFILL QUOTED PRICE. WENT 24+ HOURS NOT RESPONDING TO TEXT OR PHONE CALLS. I WAS TOLD THE PERSON TEXTING ME WAS IN THE HOSPITAL FOR ONE DAY. SAD STATE THAT ONLY ONE PERSON COULD RESPOND. FIRST DRIVER BACKED OUT. 2ND DRIVER HAD AN ISSUE WITH THE TRUCK (SO I WAS TOLD). THE 3RD, YES 3RD DRIVER TOLD ME HE WAS BUSY DOING SOMETHING ELSE AND HUNG UP ON ME. FINALLY GOT MY VEHICLE A DAY AFTER IT WAS SUPPOSED TO ARRIVE BECAUSE THE 3RD DRIVER ALSO HAD AN ISSUE WITH HIS VEHICLE AFTER PICKING UP MY VEHICLE FROM THE DEALERSHIP. IWHEN I SAY A HORRIBLE EXPERIENCE, I AM NOT EXAGGERATING. I DO NOT RECOMMEND THIS COMPANY TO ANYONE. THEY ARE UTTERLY UNPROFESSIONAL. I AM ONE DISGUSTED AND UNHAPPY WITH THIS COMPANY.

Good service, dishonest pricing The good: for a broker, they are responsive, good communication, a driver was assigned two days out, picked up on time, delivered quickly and without incident. The bad: my final price was 65% higher than the quote and the contract. The lowball quote that’s presented as contract price is a dishonest sales tactic. By the time we found out (several days out from the pickup date) it was too late to change horses and we had little choice but to agree to a higher price. And the extra cost from the driver for “loading the car more than 100lbs” at the time of the pickup when we had no choice is not great either. I would not use them again.