Why do the rates keep climbing? I've rented a storage unit for a year. Rates have gone up 2x in that period. Not good. Not happy.But you have captured me. My storage unit is filled and I spend most of my year far away from Pittsboro, NC, with no immediate plan to empty the unit. I also think you need to update your communication and online payment options. I received a letter in the mail that rates were increasing. An email is preferable because of my travel schedule. I am not there to open mail. Electronic payment options are antiquated. Thank you for listening.

Great service Everyone was very helpful. The reservation was taken by a most friendly and well informed agent. Soon after the confirmation was received, I received a follow up call from the manager of the storage facility. Once again, very accommodating.

We had two storage units at American… We had two storage units at American Storage and most of our things were ruined by overwhelming rodent droppings, urine, and chewing. And if that wasn't bad enough, there was a hole in one unit, water came in an ruined a mattress and box springs that we had used for only a few months! We had no food nor anything else that would attract rodents. This is absolutely unacceptable! I wouldn't store even my garbage can in this filthy place! They deserve negative stars.

Very pleased I would highly recommend American Self-storage for your self storage needs. They are very responsive and always professional and pleasant and the storage facility is extremely clean and reasonably priced.

I love American Storage! American Storage is the most trusted company out there. Everybody should use these self-storage units.