Perfect Experience with OPAS! -

What a team! We’ve been with OPAS for years and there are a number of reasons why we’re still using this brilliant service weekly. The entire team at OPAS are impeccably reliable. They’re highly responsive, always replying within a few hours of any messages (even when we say there’s no rush). This company is dedicated to providing a solid, consistent, customer-orientated service to the point they’ve gone above and beyond for us on countless occasions. I can’t recommend OPAS highly enough.

Not the company it used to be Very high rates for shipping a pair of shoes from US to Italy. Least expensive they would have charged me 112$ for FedEx Priority. THAT'S INSANE. I've used OPAS in the past and was never asked such prices. They've literally gone mad. Parcel was also delcared for 2.4lbs, I didn't understand why the increased to 3lbs. Has it got any weight during transport? That's ridiculous. I was also unsatisfied with the service as it took them 3 days to get an estimate after my reminder and they didn't offer me an option to lower the cost shipping. They just ignore it the fact I was shipping a pair of shoes. Luckily I was able to return the item back to seller with a prepaid label. But be aware this company is not the one it used to be.

Ridiculously high shipping costs Ridiculously high shipping costs! OPAS grossly over estimate weight of items and charge you accordingly. Shipping was 3 times the price of their competitors. They refused to consolidate my package and re-weigh. In the end I had to ask them to dispose my items that I’d already paid for. Disappointed to say the least :(

Terrible service from Simon Terrible service from Simon. Very obstructive and unhelpful. Guaranteed he would send same day then 3 days later he let us know he wouldn’t be sending at all until we sent a sample. Not interested in his customers problems or prepared to assist in overcoming them. Hopefully we will be able to find a new supplier willing to work alongside us pleasantly.