Stay away from this company!!! The company's commitment to accountability is a total joke. There has not been a consistent person from the beginning of this move...and I've still not received anything. They promised to arrange the entire move; there is no one to answer questions, they subcontracted out my vehicle delivery and then the subcontractor subcontracted out. There are a bunch of fees that aren't disclosed when arranging the move. The company my vehicle is with is saying they haven't received payment and are essentially holding my belongings hostage. Customer service is a joke, they either don't return phone calls or the line is conveniently disconnected. The vehicle that would take 2 weeks to deliver has now taken 10 with no date of delivery in sight. No answers for weeks but whenever info is needed from me it's supposed to be instantaneous.

Please beware - they have mutiple websites to evade bad reviews It has now officially been one year with no resolution for our lost and damaged items. In 2017 we moved the items of a two bedroom apartment from Los Angeles to Oahu for a cost of $7500 for 1067 cu feet. For this price our belonings arrived late, with items damaged (e.g.an antique table was damaged and reglued prior to delivery, this was not dsiclosed to us) and several expensive items missing. In total we incurred a loss of $1800. We went through the official process for claims only to be told three months later that they had changed the process and we needed to start fresh, which we did. We were hoping to have achieved some resolution and have given this company as much time as possible to make good on their dereliction. They have not, so I warn you to stay away and consider alternatives. Hiring a 40' container (e.g. Matson) may seem like more hassle but is cheaper and offers you much more storage. There are several other movers out there, so please look to Yelp and other sites and do your homework.

I hired City last month to help me move… I hired City last month to help me move from Los Angeles to Honolulu. They did a great job overall. One thing was I wasn’t able to reach them as easily as I would have liked before and during the move. I Mentioned this to them and they promised to do better and gave me a credit on the total cost. Highly recommend for you’re long distance moves.

My experience has been an easy transition from moving which can be very challenging, the crew especially Manny made this experience very smooth with professionalism, honesty and integrity. These guys are the best! I was extremely stressed for this move and they were swift! Trying to meet my deadline and worked diligently with me. I left them to finish the work as I had other priorities and everything was in place and nothing missing! So I write this review to share my experience. Manny was very compassionate with my circumstance and followed up with me the following day to make sure everything was right. I don't have time to write a review as moving with utilities and so forth but because they were incredible they deserve to be acknowledged for thier hard work!

I Highly recommend city moving I Highly recommend city moving. They were honest from the beginning about pricing. Where other moving companies gave me quotes that was less than what we had to move. Everything arrived on time. We unpacked and nothing is broken. Thank you City Moving