Please beware - they have mutiple websites to evade bad reviews It has now officially been one year with no resolution for our lost and damaged items. In 2017 we moved the items of a two bedroom apartment from Los Angeles to Oahu for a cost of $7500 for 1067 cu feet. For this price our belonings arrived late, with items damaged (e.g.an antique table was damaged and reglued prior to delivery, this was not dsiclosed to us) and several expensive items missing. In total we incurred a loss of $1800. We went through the official process for claims only to be told three months later that they had changed the process and we needed to start fresh, which we did. We were hoping to have achieved some resolution and have given this company as much time as possible to make good on their dereliction. They have not, so I warn you to stay away and consider alternatives. Hiring a 40' container (e.g. Matson) may seem like more hassle but is cheaper and offers you much more storage. There are several other movers out there, so please look to Yelp and other sites and do your homework.

I meant to write my review of movers… I meant to write my review of movers about a month ago, however, I have been so busy emptying boxes. We found this movers on Google and we decided to go with them. It was important to get a good mover because we have some an expensive stuff. I can't remember the young men's names anymore, but they were all very strong, professional, courteous, honest, quick, as they didn't stop, but they were careful not to break or damage anything, they wrapped everything, they had a sense of humor. They were eager to help or assist and the price for moving was very competitive and very reasonable. We would highly recommend them! And we would definitely use them again however we never ever want to move again!

Stay away from this company!!! The company's commitment to accountability is a total joke. There has not been a consistent person from the beginning of this move...and I've still not received anything. They promised to arrange the entire move; there is no one to answer questions, they subcontracted out my vehicle delivery and then the subcontractor subcontracted out. There are a bunch of fees that aren't disclosed when arranging the move. The company my vehicle is with is saying they haven't received payment and are essentially holding my belongings hostage. Customer service is a joke, they either don't return phone calls or the line is conveniently disconnected. The vehicle that would take 2 weeks to deliver has now taken 10 with no date of delivery in sight. No answers for weeks but whenever info is needed from me it's supposed to be instantaneous.

I hired City last month to help me move… I hired City last month to help me move from Los Angeles to Honolulu. They did a great job overall. One thing was I wasn’t able to reach them as easily as I would have liked before and during the move. I Mentioned this to them and they promised to do better and gave me a credit on the total cost. Highly recommend for you’re long distance moves.

Definitely avoid this company Definitely avoid this company. Hire a major mover instead, such as North American, Atlas, United, Mayflower, Bekins, etc. They're worth the extra expense. Our international move from California was a disaster due to the incompetence of City Moving. Our goods arrived three weeks after the promised date. Some boxes were split and some items were missing. City Moving would not call back whenever we called to ask for the delivery date. We finally sent complaints to the president of the company and to the Better Business Bureau. After that, the goods arrived. We're wondering whether this is even a legitimate business.