They use workers hired that morning from the HD parking lot Do not use this company! They just hire a cheap local contractor who will do a crappy job and keep your money. My delivery crew was literally hired that morning from the local Home Depot parking lot. While this inexperienced crew damaged all my crap, the driver just sat in the truck and did nothing. Over $5k in damage and they just left everything by the front door. Didn't reassemble any of my furniture. And then just lied and made excuses during the complaint process. Actually said they sympathized with the driver while admitting he violated company policy. Save your money and your stuff and hire someone else.

They are awful They are awful, very unprofessional. I had the worst experience moving from LA to Hong Kong with them. The shipment took more than 3 months to arrive and whenever I tried to contact them I was going straight to voicemail and they never answered any email. I really thought I lost all my stuff. When the shipment finally arrived, there were hundreds of dollars of additional charges. They are awful STAY AWAY!!!!!

Lying Long Distance Mover IVL implied 7 day delivery of my household goods from pickup day of Jan 23, 2023, but it's going to be at least Feb 9th or 10th - nearly 3 weeks and no guarantees then. They're hiding behind the Federal rule that gives them 21 days (and I believe they are erroneously saying 21 business days instead of calendar days and doing some tricks for when they say the 21 days begins. No concern for hardship they are putting their clients to. I've moved across country 4 times and have NEVER incurred this kind of delay with other carriers! As far as I'm concerned they are as bad as a lot of other movers, and I would not recommend them at all.

Total Con I used this company. On moving day they demanded 6000 more than their binding estimate. Since you have paid 25% upfront and it is no refundable,little choice,classic bait and switch. Once they got your money your calls go to voicemail. Burn you furnature in a non fire rather than use this company.

Horrible customer service! Horrible customer service!! they lost out on $35,000 and I got my deposit back for failure to take care of the customer as stipulated in the contract. So USE It to your advantage if needed! Moving from Asia, the Philippine customs demanded a notarized letter from me before they would allow me to ship my PERSONAL HOUSEHOLD GOODs. Pure ignorance but I told IVL to type up a PROFESSIONAL letter for them and I would take it and have it notarized and signed. Easy yes?? LOL not for these monkeys. 1 st Nico refused, so I asked for his boss, he lied and said he doesn't have 1. Then Jason jumps in the conversation says its illegal for them to type a letter.. AGAIN another lie. Show me an owner, president or boss who types their own letters. It's the secretary or ??? . SO i demanded my deposit back and he refused so I said, u are in breach of contract my attorney will deal with u. 3 days later I got my FULL deposit. Suggestion, this is a company that obviously does not care that it loses money, so there4 obviously does not care about customer support. GOOD LUCK