Kamila Johnston
GBI am very Happy with the results of the… I am very Happy with the results of the surgery. Dr. Lubomir Tovarek has been very kind and reassuring, very professional. I've recommended him to all my friends and family. I would as well like to say big Thank you to a Pragamedica team, Adam was very helpful and informative, he kept me upto date throughout the entire journey.
John Daulton
GBEverything worked like clockwork from… Everything worked like clockwork from being picked up at the airport to being returned to departure. There was no waiting around. The assistance of the translator was very useful.The eye examination brought up a condition that I was not aware of even though slight. On my return to UK I asked why I was not told about it. No answer. Paid extra for the Femtosecond laser which took about 10 minutes. Clean, efficient and correct. The only recommendation would be that it would be helpful if NeoVizia accepted bank transfer which would save a further 3% on credit card charges.
As
GBMy experience I found the company to be very informative and helpful in answering any questions I had prior to booking my appointment. Once booked they kept me up to date and the week before coming gave me an approximate schedule. On arriving collected from the airport as we went with the upgraded package to take any stress away. Checked into hotel quickly and the staff at the hotel were friendly and informative. Our room was lovely and the breakfast was amazing. We had an evening meal in the hotel and that was also lovely. First day for post op appointment went well, if I could pick out one thing it would be in how late they gave you the appointment for the next day. One appointment was for 2:30 and one for 1:45 and double checked as one included a checkup. Once you were in the pre op waiting area, would have been good to have some relaxing music or something to occupy to take your mind off. When taken through the surgeon was very pleasant and explained what would happen then also as she was doing it, very relaxed and good atmosphere. Third day was pretty much the same as second day, then final checkup on last day. I was concerned my close vision wasn’t as good as used to be and was advised can take up to 4 weeks to adjust. Given medicated drops and given then all clear. The only fault would have been the taxi driver on the day of the post op was unsure of location, however the driver that took us to the airport was from a different company and more than made up for it. Perhaps only use one company as definite difference in service
Pippa
GBA well run and supportive experience A well run and supportive experience. I was fairly nervous going for a procedure abroad for the first time (bletheroplasty). But Praga Medica were so supportive. Marketa our travel consultant was waiting outside the clinic doors on our arrival in the morning and she and her assistant stayed closely at our side throughout, talking us through the process of the day, helping us see the right person at the right time, filling in forms correctly and generally being reassuring and positive. Indeed the clinic and all the staff we encountered were very professional, and the standard of care was so high. And I haven’t even mentioned yet what a legend Dr Pros is!! I’m very pleased with my eyelid results and with my whole experience at Praga Medica. I would very much recommend them.
Anna Bennett
GBThe clinic is highly professional The clinic is highly professional, the equipment and the service is outstanding. Dr Bayer and the team are high quality specialists. It is still early days for me but the results are already starting to show slowly but surely, I am very happy with the service. Will definitely recommend. Please note the clinic I am referring to is Forme booked via Praga Medica, who are also excellent and deliver fantastic service and answer all the questions and reassure you promptly and without delay.