Horrible communication…no follow up. Still no shoes. Shoes were preordered: In January, shoes came out March 4th. Still haven’t received shoes. Poor communication…made multiple attempts to contact via email & phone number on their website as well as Instagram. Just received email that item is shipped without a tracking number unless you sign up with SHOP.

Rather quick process Rather quick process! Less than 20 days from purchase to my anticipated box opening! Sole factory did not fall short at all! My lost and founds are authentic!

Complete Scam Complete Scam; I ordered my shoes in December; on the 3rd to be exact. They were taking forever to respond when I steady ask about my purchase. Now I asked for my refund for the shoes; they stop responding and answering the phone completely and now #SOLEFACTORY BLOCKED ME FROM THEIR SOCIAL MEDIA SITES. SO THEN I turned around and ORDERED MY SHOES DIRECTLY FROM THEIR VENDOR MYSELF AND GOT THE SAME SHOES $200.00s #CHEAPER THAN WHAT THEY ARE CHARGING. Email me and I will share their VENDOR INFO WITH YOU ALL…

Horrible experience Haven’t received the shoes I ordered yet and it’s been over 2 months, although they should be arriving soon according to tracking. I also don’t trust that they will be real because of all the other reviews saying they’re fake. Customer service is horrendous and they do not respond. Please do not buy from them.

🚫🚫DON'T SPEND A PENNY🚫🚫 🚫🚫Don't spend a penny with this undependable company just to save a couple of dollars....... NOT WORTH IT!!! Horrible customer service, never returned any emails. Took a month to receive shoes. And they changed their name from Izza Footware to Solefactory. DON'T, STOP, SHOP ELSEWHERE!!!!!!🚫🚫🚫