I asked for a refund I asked for a refund. I ordered the wrong size case. And I realized it after I hit the purchase button so I hadn't even received the item yet. I received the whole refund in full. Thank you so much Puresensecases for being a wonderful company and for the full refund even though it was my mistake. I will be using your site in the future.

Bad screen protector The actual case is nice, but the screen protector is terrible. If this is for kids, they should sell a glass screen protector with the case to ensure proper protection of the screen.

Great Customer Service When ordering my case, I had options for shipping; USA or Overseas. I opted for USA, as it was a quicker delivery, but was immediately notified that it would have to be shipped from overseas, as it wasn't available in the US Warehouse. The agent immediately requested a refund, as shipping was less (go figure) and my order was processed. Unfortunately, the timeliness of receiving the order from Hong Kong wasn't as I had hoped, but nonetheless, when I contacted an agent I was given the tracking number so I could track the shipment. Because this case is for the 7th addition iPad, and is pink & purple, I suspect that there was a delay in manufacturing. All in all, I was very pleased with the service I received.

Love the case, but... The product actually arrived earlier than expected. Excellent quality. The only cons were it was a struggle sliding the iPad in the case and that I can’t use a screen protector with the case as the case wrecked my screen protector and I could not put a new protector on. The handle is great.

We are a home health business and… We are a home health business and ordered these cases for our iPads that will be used by our field staff. They arrived a day before promised and in excellent condition. It was a little difficult putting on the scratch resistant screen cover, the openings didn't line up exactly, but we were able to get them on and get the bubbles out with a little time and effort. The cases were a little difficult to get on, as we didn't have the opening in the back to slide them in, but the iPads obviously won't be popping out without a lot of help. :) Since we just got them, I can't tell you how long they will last or how they hold up, but I will let you know.