Deanna Lawlor
GBI asked for a refund I asked for a refund. I ordered the wrong size case. And I realized it after I hit the purchase button so I hadn't even received the item yet. I received the whole refund in full. Thank you so much Puresensecases for being a wonderful company and for the full refund even though it was my mistake. I will be using your site in the future.
Elizabeth McClain
GBBad screen protector The actual case is nice, but the screen protector is terrible. If this is for kids, they should sell a glass screen protector with the case to ensure proper protection of the screen.
Sharon
GBGreat Customer Service When ordering my case, I had options for shipping; USA or Overseas. I opted for USA, as it was a quicker delivery, but was immediately notified that it would have to be shipped from overseas, as it wasn't available in the US Warehouse. The agent immediately requested a refund, as shipping was less (go figure) and my order was processed. Unfortunately, the timeliness of receiving the order from Hong Kong wasn't as I had hoped, but nonetheless, when I contacted an agent I was given the tracking number so I could track the shipment. Because this case is for the 7th addition iPad, and is pink & purple, I suspect that there was a delay in manufacturing. All in all, I was very pleased with the service I received.
Jessica Sroczynski
AULove the case, but... The product actually arrived earlier than expected. Excellent quality. The only cons were it was a struggle sliding the iPad in the case and that I can’t use a screen protector with the case as the case wrecked my screen protector and I could not put a new protector on. The handle is great.
Musa Bangura
GBWe are a home health business and… We are a home health business and ordered these cases for our iPads that will be used by our field staff. They arrived a day before promised and in excellent condition. It was a little difficult putting on the scratch resistant screen cover, the openings didn't line up exactly, but we were able to get them on and get the bubbles out with a little time and effort. The cases were a little difficult to get on, as we didn't have the opening in the back to slide them in, but the iPads obviously won't be popping out without a lot of help. :) Since we just got them, I can't tell you how long they will last or how they hold up, but I will let you know.