Poor communications options for customers trying to complete an order I tried for several days to complete an order. There was some kind of problem with the payment - my bank allowed the charge but Nuline kept putting the money back in my bank account and telling me there was a problem with the payment. I attempted to email, use the live chat, and fill in a help form but never heard from anyone at Nuline. Finally I backed out and tried again with a different payment source, not one I wanted to use. Very poor communications options for customers trying to deal with a problem.

Excellent service I received a rapid and accurate response to my order. The item arrived extremely well-wrapped and in perfect condition.

Everything was fast great and in order Everything was fast great and in order. Even faster than expected.

Outstanding customer service It took a while to receive the product I ordered because it was in high demand and their supplier was slow BUT Nuline traders was extremely courteous, kept me updated, and sent me a coupon code for a future purchase as an apology for the delay. Wonderful customer service. When the product arrived it was packaged extremely carefully and labeled by hand, the exchange felt very personal and caring.

The De Cecco spaghetti sauce from Italy… The De Cecco spaghetti sauce from Italy was delicious! Thank you for offering it for sale to people in the United States.