Shipment of order It was easy to order. My shipment was delivered on time. Items were wrapped nicely to prevent damage

Slow order processing, misshipped order and ground freight was more expensive than the product ordered. I ordered 6 packages of Garofalo Gemelli pasta. I received an email that a partial shipment of 4 packages was shipped and the remaining two packages were back ordered. The packaged I received was another customer's order for 4 packages of Garofalo's Mafalda Corta Pasta. I notified Nuline of the misshipment and they are now looking into correcting the order. I get these things happen, but what really bothers me is the 6 packages of pasta cost $32.10 and the UPS ground shipment cost $36.99. Maybe I am too use to Amazon's Prime service of quick shipments and minimal freight costs. Am I to assume that shipping costs for all orders I place with Nuline are going to double the costs of my order?

Multiple shipments not good Multiple shipments. First shipment the chocolate was white as if it had been softened in warm temperature and then hardened again. Didn’t taste good like it should. Second ship was packed TERRIBLY! Same issue with chocolate. I took photos for reference. Third shipment - all of the crisps/chips were crushed. Very disappointed.

The De Cecco spaghetti sauce from Italy… The De Cecco spaghetti sauce from Italy was delicious! Thank you for offering it for sale to people in the United States.

Outstanding customer service It took a while to receive the product I ordered because it was in high demand and their supplier was slow BUT Nuline traders was extremely courteous, kept me updated, and sent me a coupon code for a future purchase as an apology for the delay. Wonderful customer service. When the product arrived it was packaged extremely carefully and labeled by hand, the exchange felt very personal and caring.