Do not buy from this retailer Worst experience I’ve ever had with retail - shipment was delayed for weeks. Received product (Nike Air Jordans). I want to return them and am getting no replies to my emails, I’ve had to threaten to use an attorney. I got a short reply and nothing since. Worst experience of my life.

Excellent customer service I’m giving Customer Support 5 stars for helping me adjust the price I forgot to add the “genuine10” 10% discount. I applaud service agent Joanne for her quick response on rectifying the issue in a timely manner in such a professional manner. Very prompt, kind, and very professional with my many questions and concerns. If her supervisor is reading this, I would recommend her a promotion or pay raise for her hard work and excellent services!! Thank you Joanne were wonderful on assisting me with all my concerns! Much appreciated!! Hope you get a promotion! :)

This place is a scam! This place is a straight up shady business without question. Do not purchase from them! All of the poor reviews that you see are true and most of the good ones appear to be be fake. Update: You have my order #! Respond to my customer service emails and stop playing games with people! You are refusing to refund my money and keep playing games. You are in violation of the federal trade commission for failure to deliver goods ordered. It’s been 30 days! You are a scam company! Stop these games! I ordered shoes from them over 30 days ago and most likely will never get them. They sent me a fake tracking # that got sent to to a completely different state. They did this just to buy some time for themselves. Then they tell me the shoes are out of stock yet refuse to let you cancel. They try to say I have to receive the shoes before I cancel. Well here’s the thing you will never send me the shoes. Beware of this scam!

PART 2 OF IS IT GENUINE !!! NOT !! So everyone I first posted on trust pilot about a month ago and was very upset about the wait it took this company to mail me my 250.00 shoes JORDAN RETRO 4 THUNDERS. After receiving them I was optimistic about the entire ordeal with dealing with the company and right off the RIP the shoe was tight, very tight and with me being a shoes collector of Niki I knew that Jordan's are always on point with the true to Size Fit. So I did research found someone that could help me see of the shoe was GENUINE IT WAS NOT FAKE AS HELL I MEAN LOOKS FROM THE OUTSIDE NON TRAINED YES ITS REAL , BUT NO IT FAILED 2 OF THE TESTS TO PROVE GENUINE. And then I went to someone else and FAILED AGAIN FOR GENUIN. The company has offered to replace or refund my money after I send them back but I told them I would only if you sent me the real shoes first and of course I never heard anything back. SO TRUST ME THIS COMPANY IS NOT GENUINE ATHENTIC BRAND ITS "" FAKE "" BRAND. So if you got something from them the was a deal cheaper then anyone else it's probably fake , DONT FOOL YOURSELF !!!

Sent my order to Delaware when I live… Sent my order to Delaware when I live in California. Did nothing to help at all. 10/10 would never recommend. Place is a SCAM.