SantaCruz
FIChina junk for a quite high price. They sell China junk for a quite high price. Bought a phone that spent a large part of the 1y warranty time in service. They refused to replace it with another model even if I offered to pay more than the difference. Never again. Warranty service was sometimes ok, sometimes rude and unprofessional.
Mig_Selv
DKWatch out! This is a scam. Watch out, they don't deliver, give you a fake tracking number, but nothing is shipped.
MrSnrub
SESlow service, slow refund, useless (Chinese) product I ordered an IP camera and payment was taken for it but there was no confirmation mail - when I asked what had happened I was informed that the item I had bought had just that very second been taken off their catalogue (very convenient!) and there was a more expensive alternative they could recommend in its place. The first warning bell should have been that they could not provide the product ID, only a picture and a brief description (I wanted to research a bit before ordering), but I found what I believed to be a match through Google Images and it seemed to be a good camera. I was warned that shipping could take up to 6 weeks as it was coming from China. I chased them after 6 weeks as the tracking site said the package was on a flight after 3 weeks, but PostNord had no record of it in their system yet. I was told to wait a further week. One week later I requested a refund as there was no update. Two days later the package turned up... and was totally useless as the documentation, software and GUI was in Chinese (with no way to change the language, even with a firmware update). I requested an RMA and a refund, sending the camera to them (in Finland) promptly. I received my money just over 3 weeks later. From start to end they had my money for just over 11 weeks. I wish I had done more research on the company instead of the products! I will never use this company again, nor would I recommend it to anyone.
Craig John Elliott
SEcheap copy rubbish and got robbed for … cheap copy rubbish and got robbed for money never took back my camara very bad service
Hanna
FIGood products and professional service Good products and solid phones. Customer service goes extra mile to make my day. Last order was a charging cable which they didn't have in their online shop but they arranged that for me anyways.