Helpful, informative and friendly Helpful, informative and friendly. Made sure did only what was necessary while still leaving no stone unturned. Rebooking for all future needs.

Honest, reliable and skilfull. Absolute transparency and honesty when talking about repairs and, for example, what parts might be worth changing and what parts not. Clear sense that you’re being given honest and professional advice to maintain your boiler/system without being charged for items or procedures you don’t need. Work always carried out quickly, cleanly and without fuss. Highly recommended.

Leaky radiator Came home to puddles leaky radiator rang asset plumbing and was able to help in a quick speedy time frame,very pleasant and helpful did not take long to sort but was very efficient and tidy,wouldn't call anyone else now Thank you

Boiler broke Boiler broke, Tom investigated, new pump was required and fitted (Tom did advise that he recommended a new boiler at this point), the boiler worked for about another 5 days and broke again, this time it was the flu, Tom replaced the flu (£354) and then realised the coil had broken, at this point I had no option but to replace the boiler. Tom justified replacing the flu but I am not 100% sure this was ever required, I don't think he was trying to con me I just think he made an error with the flu, Was very quick to call me and ask for payment for everything despite his invoicing stating 14 day payment terms.

Very reliable and trustworthy Met Thomas via an emergency call when my old boiler gave up its last breath. I felt confident and assured in his advice to to replace it. Customer service has always been great, and Thomas has always been prompt and in time and informative.