I don’t even want to give one star as I… I don’t even want to give one star as I don’t think this ‘company’ is worthy of it! I brought a wedding dress from Joybetty nearly a year ago.. had custom made too my size and paid extra. One it was way to big and two looked nothing like the photos the dress claims to look like, I then email and they said I send the dress back I would get a refund… paid 30 to send back but never received my refund… today I had a parcel turn up in my name so I took it in.. opened it and it was the dress that I sent back over a year ago.. with dirty marks over it not that it would make any difference. They have also took money from my bank for this dress. Why didn’t I get a refund it’s awful.

horrible!!!!! horrible!!!!!! Bride didn’t like the dress in person. They won’t let me send it back. I just wasted $80. Do not buy!!!!

DO NOT BUY FROM JOY BETTY! DO NOT BUY FROM JOY BETTY! We ordered £382 worth of bridesmaid dresses - one was ripped and another dress was a different shade to the rest. We’ve emailed them several times regarding returning the dresses, but they have ignored all of our correspondence. It’s now been a month and we are not any closer to getting our money back. Please stay well away from this company! We have taken legal advice as we do not believe a company should be allowed to treat their customers in this way. Joy Betty, we will continue to tell everyone of your awful company until you give us our money back. We will continue to get friends and family to write to tell everyone how you have stolen our money and have completely disregarded your own returns policy. Our order number is T36190422212504976 if you wish to get in touch.

STAY WELL AWAY STAY WELL AWAY my other half ordered £382 worth of dresses for our bridesmaids. We received the dresses one dress was slightly ripped and another dress was a different shade to the rest. We then tried to send these back. If you read their return policy it states general returns can be handled by getting in touch before 6 days of receiving your dress. We got in touch with them 4 days after receiving. We asked for a full refund and a delivery address. They have ignored numerous emails. I have had a 1 to 1 conversation over Facebook which they had ignored my messages. So far it’s been a month and we are not any closer to getting our money back and returning the dresses. We have told them we will pay for recorded delivery to send them back but they have ignored. PLEASE PLEASE PLEASE stay away from this company. I have taken advice who have told me to take legal advice and ensure I have made it clear to them that I want a return and full refund. We are now £400 down Thank you very much Joy Betty I cant wait to see you in court it’s going to be worth every penny to ensure your company is held responsible and can not do this again to your customers.

STAY AWAY!!!!!!! Extremely poor service with faulty goods, unprofessional & incompetent responses and failure to adhere to their own policies & procedures. Please do NOT purchase from this site, you will be left severely disappointed in the products inadequate quality and fit. It will be YOU who will be left financially out of pocket, emotionally, physically & mentally drained. Please DO NOT waste your precious time on these despicable con artists