One on one interaction is very helpful One on one interaction is very helpful; I would suggest for every order to assign an agent in the event a customer has a question. Customer service will ensure your customers come back. I am willing to pay more for that one on one because in the end, if I get exactly what I need then it can actually save me money.

A hard-to-find hardware product A hard-to-find hardware product, quick and efficient response, reasonable pricing. What's not to like?

Gate lock I purchased a lock for our gate. After a lot of searching I found a lock on hardware source That required minimal drilling to my gate. It was easy to install and works perfectly. Hardware source website is easy to navigate, and my purchase arrived very quickly with no issues. Will definitely shop hardware stores again.

Just what we needed! We were so thrilled to find these hinges in the right size and color. We only needed 1. But some companies only sell in bulk. After buying 2 different hinges from others, Hardware Source had the right size and color we needed. It was shipped quickly and our cabinet door is as good as new. We also have a spare hinge just in case!

Great selection and prices We're in the middle of redoing our guest bath and luckily the hubby not only is a plumber but he also makes furniture etc. Thus a custom built mirrored cabinet was in order but try to find the right hinges for our design; luckily Hardware Source had just what we needed when no one else did. We received exactly what we needed quickly and fairly priced. Thank you HS