J Camp
GBFinding a graceful solution I recently had a new air heating and cooling unit put into my home and I wanted to remove the old electric small wall heaters. I searched all the hardware and big box stores locally and then searched extensively online until I finally found the solution I was looking for, at the website of Pro Products, to cover the whole in the wall where the old heaters would come out. The team at Pro Products helped me order exactly what I needed, and told me, through chat, exactly when it would show up at my door. Today it arrived right on time and it is the perfect solution. I recommend this trustworthy business very highly.
Aileen
GBaccurate custom panel provided quickly After placing my order, it arrived very quickly and was correctly custom made. It was packaged superbly. I would like to see a button added to the product page that specifically says "custom order? click here." If there is one, it was not showing in my browser, so I had to select a standard size to advance to a screen that allowed me to enter my custom order into the comments. I got help from a gentleman named Martin who was both patient and helpful.
Lisa Jadoonanan
TTCustomer Service Great customer service as I am kept updated of all moves.
Kori Allen, Schumacher Systems, Inc.
GBExcellent Service I ordered five access doors in three different sizes for a hospital project that our firm was working on. The sales representative was knowledgeable and efficient. When UPS delivered to the wrong address, Pro Products took care of it before I even knew about the issue. I am very happy with the service and will definitely be ordering from them again!
Michael Johnson
GB10/10 Would recommend & Thanks Martin! Martin really took care of me, 10/10 for customer service & communication. I had placed an order, and accidentally ordered 2x (duplicate order). Martin reached out within 2 hours to confirm if I needed the duplicate order, or if it was a mistake. After confirming it was a mistake, Martin quickly canceled the duplicate & got my ordered straightened out. Martin was even to help me save some money on shipping. 10/10 would recommend Pro Product Sales. Thank you Martin!