All the gear and no idea...thats me ! The two guys who attended (father and son) were just the most helpful individuals I could have wished to meet. I would not hesitate to recommend trueview to anyone/everyone I know. I was happy about every aspect of their service.

NOT INSTALLED CORRECTLY We hired True View to replace all of our windows. Two years later, windows began to leak. Called True View and after 10 days and 3 messages, Annaliese told me we did NOT have a warranty. Then she was rude about how long it took to answer my calls. I immediately asked for a manager. I spoke to Rhika, Vince, Ryan, and finally the store manager, Troy, and suddenly they found our warranty. They scheduled an appt to come to look, then canceled the night before, Scheduled again, and then didn't show. I called back, but we were not on the schedule, surprise! When the guys finally came out and took the trim apart, the windows were not installed correctly! They realized they came with the wrong color trim, so an hour back to Phoenix and an hour back to our house. The job took another complete day. Both managers, of the store and install called, and I explained that the caulk was not right and that their guys accidentally took our broom and dustpan. They both said they would get the caulk and the broom corrected, That was February 16th, not a word since. We also used True View for our glass shower door. We wanted to like and support this company but after poor installation, years of wasted utilities slipping through the windows, tons of calls, aggravation, missed appointments, and lack of planning on their end, I'm gonna say we will not be using or recommending True View.

We just bought a house and have had at… We just bought a house and have had at least 10 different contractors and repair companies here. True View was 1 of 2 companies that I would highly rate as exceptional. The parts arrived early, the technicians were on time and the repairs were very well done. I had called a few other companies who only wanted to replace the windows----not repair the track/rollers. I would highly recommend True View!

Glad I found them. I decided to replace my single pane windows, this was my first house improvement to my new house or ever. I was nervous about getting the right company and the right product. I dealt with Mike and he answered all my questions and was realistic with his explanations. Once ordered and it was ready to be installed the team that came in to do it was so polite and explained what they were going to do. I asked for a specific room to be completed first, no problem. Any concerns with this process and purchase never materialize, best experience.

False Promises False Promises, bad installation, worst follow up to fix leaking windows. I hired another company to fix their problems. The new company pointed out many shortcuts they took. I regret using this company. Had they performed we would have hired them for many more projects