ray
GBTop class firm ask for jack he was top… Top class firm ask for jack he was top class when he helped me fantastic people professional firm my rubber roof looks fantastic and jack helped me from contacting rubber4roof to ordering, installing, and completion this is the firm you need Thanks for your help jack Regards ray
Chris
GBDO NOT BUY FROM THIS COMPANY ! 1 star is more than this company deserves . Terrible customer service .! I revived my “ ONE PIEACE “ section of rubber packaged and labelled with the correct sizing printed . Once I had stripped a customers roof I was ready to install the new rubber only to find the membrane was 325mm shorter than what I had paid for this also looked like it had been cut with a lawnmower . I stuck down the rubber supllied and had to stick some plastic polythene over the area still exposed and pray their house wasn’t going to be trashed . Rubber 4 roofs offered me a 325mm strip of rubber as a consolation not considering that my customer would only accept the one piece that was promised . With return visits and a full new kit this £500 order will now cost me £1250 . DO NOT BUY FROM THIS COMPANY I will be following up with trading standards !
Paul Harrison
GBAwful service Awful service. Ordered full roofing system with Vapour barrier on express delivery. Multiple parts of the order missing on delivery including vapour barrier - so work couldn't start. They sold it but were out of stock. Was then promised it next day - failed to arrive. Promised call backs - failed to happen. Chased again and they can't find my vapour barrier and can't offer a solution. Work on site now needs to be cancelled and I have to weather proof all the timber. Full system returned - I'll have to shop elsewhere. Avoid.
Jonathan Brooker
GBPoor company Poor company, customer service is vague promise you this and that deliveries don't turn up. Delivery of EPDM glue turned up smashed to pieces, rubber roof didn't even arrive, chased and new box of glue was sent out damaged again. Rubber roof didn't arrive for the second time, chased for the third time roof finally arrived over 6 days late. Trims which were ordered arrived damaged, sent pictures of all damage, was then interrogated and asked to take millions of pics of damage. £650 order all damaged and was offered £15 discount as a good will gesture. Pathetic
Joe
GBDidn't send the correct parts and so… Didn't send the correct parts and so half way through the job I had to make the decision to carry on without the right parts but as I had the roof off at this point there wasn't a lot I could do. When I phoned up and told them I didn't receive the correct parts they didn't refund the wrong parts and they made me pay extra postage for the correct parts. I'd avoid personally unless you know exactly what you need.