World Class Products and Business Acumen Your extensive inventory, consistent quality, and reliability always bring me to your store when I need something the local hardware store doesn't stock (or for that matter, even know it exists). I really miss the printed catalog but I find the web site lookup helps me focus in on the exact screw I need. McFeely's is truly in a class by itself.

Could not find the screws I wanted… Could not find the screws I wanted while navigating website, so I called customer service. Found the screws in no time. Very friendly knowledgeable person helped me, and they showed up as promised. High marks all around. Highly recommend your customer service to anybody.

Everything great except felt prices… Everything great except felt prices were a bit higher if I wanted to shop around more.Used online lookup for items desired and placed order. Delivered in reasonable time period. Product inspection, ok.

Great Service -- Faulty Advertising The product delivery and the customer service staff was Excellent. The problem I had was with the McFeely's St.Patricks day flier I received in the mail indicated that there was a 10% up to a 35% discount on items. The flier indicates some of the products including Kreg items. When I purchased a Kreg item the discount did not apply. Disappointing.

These guys are usually very reliable but... These guys are usually very reliable, but they really fell down on my last order. It started out normally and I received a shipping confirmation within a day or two of placing it. A week later I actually checked the tracking and it apparently had not left their facility. I sent an inquiry over the contact us link on their site and never received a reply. The next day the tracking updated to say Fedex had picked it up. So it would seem my order sat there for a week for no reason - I assume they would have replied to my inquiry if they had an explanation. They didn't and that's not acceptable either.