Just horrific service Just horrific service. From the "About Us" section of their website: "All online purchases are shipped in one business day because we understand that when you make a purchase you want your items as soon as possible." I ordered my part Sunday afternoon at around 4:30 PST. According to whoever wrote their "About Us" page it should have been shipped by Tuesday. It finally was received by the Post Office Friday night and made it to me sometime Monday. A full eight days after I placed the order. But wait, there's more. When I got my order the grease tube inside had burst and got grease all over the parts inside. Everything had to be cleaned up before I could do the repair. I took pictures because I thought they'd want to know that either the part left their facility that way, or it got damaged in transit. Instead of so much as a "thanks for letting us know", I got a snarky "We can have our processing team replace the grease", as if not having the grease was the problem. These guys should be forbidden from using the word "Professional" in their name; they are not worthy of it. You will be better off buying from craigslist, or a swap meet.

I am still waiting for a refund for a… I am still waiting for a refund for a faulty Liftmaster Jackshaft. Do yourself a favor and buy directly from Chamberlain, avoid this third party seller! They sell open box used returned door opener equipment! See their F rating with the better business bureau

My order has been 3 weeks delayed and… My order has been 3 weeks delayed and no signs òf when it will arrives. this site is advertising on Amazon they have 3 available, I can not use my garage until I get the logic board for my opner. And above all neither amazon nor this business provides me with a vehicle to cancel and get my refund , so that I can buy it elsewhere .

BEWARE BEWARE: If you have used a credit card on the 365garagedoorparts.net site, check it for fraudulent activity. My card number used SOLELY on this site was compromised. Don't expect customer service to take it seriously. They told me I probably have a virus.

If I could leave it zero stars I would If I could leave it zero stars I would, received an email with the expected shipping date and arrival date, and a week later it still hasn't shipped. Very misleading! I contacted them and was told they were over loaded with orders and that it would ship within 3-11 business days. I just could have paid a few extra bucks and got them from Menards. I have a Halloween event That will have to be cancelled