Delivery was slow but they sell… Delivery was slow but they sell specialized products.

Long lead time Long lead time, 3-4 weeks. Will not ship to a residential home. If I would have known these two things in advance I would not have ordered from them...

Continuous door hinge Continuous door hinge. I ordered a continuous door hinge to replace the three hinge design for an exterior door at a customers site. Everything arrived on time and was exactly what I needed.

Great Company to deal with - No reservations I have used Quality doors for many years. They are very knowledgeable, quality oriented company. I have primarily bought commercial doors & hardware from them. Never had an issue with an order. John knows his business.

Misleading policy and poor service Misleading policy and poor service - there is a no return policy on some orders, but not all, and the information is buried in the terms and conditions. An extra fee was paid for expedited delivery, but the "inconvenience" to the company prevents return even if restocking fee could be charged. Most reputable companies will make such a policy clear in its order submission information. Do not do business with this company if you can find the products elsewhere.