I told them what my doctor said and… I told them what my doctor said and they didn't question me they were very professional

Customer support Lianne (108) was very… Customer support Lianne (108) was very helpful. She listened and did exactly what I requested. My only strike on her is telling me I am wrong. However, in not sure about this company. The advertisement that I responded to did not say anything about a monthly subscription. Thankfully, they emailed me before charging my card. How many would have missed this email? Many. This was inappropriate use of PCI information. Further, the agreement that I do have is full refund of I see no value of this product within 90 days of regular use (with no return) plus a bottle of something supplied by their distributor. According to Lianne, there will be a full refund, however I have to return unused product, and there is no trial bottle from the distributor. She was not informed properly and now the burden is on me to prove it.

I was conned during the order process… I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the order process so I only became aware of this "course" when the $79.92 recurring charges begin showing up. This con job (even with refund) insures that I cannot recommend nor re-purchase your product. Which has not worked for me....was going to give it some more time, but now I may take advantage of your money back guarantee. Karma a b-word..

They say what they mean and mean what they say! My experience with this company helps restore my faith in a company saying what they will do and actually doing what they say! Building trust by really following through is a rare commodity these days. Although at least for me, the Brazilian Wood did not produce the desired effect, at least they honored their guarantee and refunded my cost! Also a feather in their caps that truly you can trust! Another plus is their customer service reps, that I encountered, were responsive, helpful and the best I have ever had the pleasure to talk with! May God Bless You!

DO NOT BUY from SuperNaturalMan. DO NOT BUY from SuperNaturalMan.. The customer service is probably the ONLY good thing about the company. When you sign up to buy bottles they will "TRICK" you, by using FINE FPRINT, and put you on a SUBSCRIPTION where they will send you 6 bottles in less than 60 days. They ALSO do NOT have a shipping address other than a PO BOx so returning is ONLY through USPS. Read all the trustpilot reviews. The only reason it shows as good is because their customer service, if you can find how to get to them, is extraordinary and MOSTLY about getting REFUNDS and not about the product. Also, their URl with 5gmale is a dangerous site to visit. No physical address is another big alarm. As well, most of the replies are from Shaun who copies and pastes the replys that do not offer actual solutions. They pawn it off to “passing along to management”...