Green Home Systems

13359 North Highway, Suite 406-699, 78750, Austin, United States
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3.85
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

5.00%

1

25.00%
About Green Home Systems

Green Home Systems is dedicated to helping home and business owners achieve energy independence by providing the highest quality solar products and the most comprehensive customer service experience possible.

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Shayla Bos
GB

Bad business ethics! In a CONTRACT, they have signed and my husband has signed, it states they owe us $868. Part of that amount is a rebate for going solar (in writing in a contract signed by both parties), and the other part of that amount is a payment owed to us for their clerical error in entering our address (payment is also in a signed contract), resulting in excessive power bills from the utilities company due to switching to solar. They have owed us this money for SIX MONTHS going on SEVEN with constant communication in attempts to collect. And constantly being told the check will be mailed the next day checks are sent out or that it was already mailed (has never showed up). Robbie Herbert is an absolute joke, sarcastic, passive aggressive, condescending but worst of all, a LIAR. I sent a demand letter for payment, 7 business days ago demanding payment in 2 weeks. Which has been acknowledged, forwarded to the company lawyer, and then ignored. I have filed a complaint with the BCA, will now be looking at filing a bad business complaint with the Federal Trade Commission, state of California, state of Nevada (state the work was completed in), and any other avenue I can. We are now looking at pursuing this in the court of law in 7 more business days. DO NOT GO THROUGH THIS COMPANY!!! They have terrible business ethics.

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Alec Archer Smith
GB

The company owes me money The company owes me money and they have since the beginning of July 2023 it is now April 2024. When I contacted them about the money they owe me they told me that I just have to wait until it is convenient for them to pay me as they can't or won't at this time.

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Lacey Beard
GB

Lack of communication Ordered an expensive upgraded part to our solar system since their monitoring became obsolete less than 2 years after purchasing a 50k solar system. Another $1200 to allow us see how our system is performing. Purchased in January to receive in the mail in 10 days. Questioned the company a month later and received no response. Reached out 2 weeks later threatening to reverse charges before I received a response that the product was back ordered. Almost 3 months later and product or services have not been rendered. Would not recommend.

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CHARLES JACOBS
GB

So far everything has gone smooth So far everything has gone smooth. From the presentation, tax credits, planning, and Finance. Already talked to planning and engineering. Can't wait for the install.

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Michael Domagala
GB

Very satisfied customer After researching different solar companies I choose Green Home and have been pleased ever since. Stanislav was very patient and helpful. He took the time to answer all of my questions and walk me through the entire process. I was please to know that Green Home handled the entire process in house with no outside people. Green Home contacted me when my original converter quit working and replaced it. They then noticed that my converter was offline earlier this year and help me get it back online so I could continue to save money. I'm a very pleased customer since 2019.

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