Poor order fulfillment and communication Ordered six products on sale. Order was processed. Four were not delivered and there was absolutely no communication from the company on this over the past month. Obviously they do not care about customer fulfillment or resetting expectations. I assume they over sold four units and unable to deliver. After a month, still don’t know.

Quick and great deals Biochem always ships quickly, has great deals, and provides a superior product with so many great options.

Poor customer experience as to what should be expected I placed a order with your company, and received a email on Aug 30th stating that my order had finished processing. As of Sept 5th I still had not received shipping information, so I emailed customer service and received a reply back telling me that my order was being processed(?). Two messages contradictory. Then on Sept 6th I received a message stating that my order had shipped (but UPS had no updates available as to delivery when I checked. Poor customer service as to what was expected.

No response I completed a survey and received a coupon, which did not work when I tried to place my order. I contacted the company and did not get a response.

I haven't received shipping… I haven't received shipping notification yet so I can't really rate the product. It's strange to get an email request to review the product when it hasn't arrived and don't know if it's been shipped. It's been about 7 days since ordered.