Honestly I knew we could expect more… Honestly I knew we could expect more cracks once it was fixed but now have way more than we started with. Patio door will have to be adjusted as well as wall cracks, ceiling cracks, new tape down the wall. They were good guys, cleaned up well after the job was complete.

My experience so far. So far my experience has veen really awesome. Michael Beall is the best salesman and businessman one could ask for. He communicated well and clearly. They have not started the work yet, but the work up experience has been great. I will provide anothed evaluation once the work is completed.

We have used Perma Pier twice now for… We have used Perma Pier twice now for different projects. They have answered all our questions and concerns both time. Crews are nice, friendly, and conscientious. We have recommended them to others. Others in our neighborhood have used them as well. .

I brought Michael out to assess a house… I brought Michael out to assess a house I am planning to buy. He said the house's foundation was catastrophic and needed $7K+ repairs. I almost terminated the home purchase while still in the option period, but decided to seek other opinions first. I called out three other companies and paid for a structural engineer. Every other party, including the engineer, said the house was 100 percent fine. Perma-Pier caused a lot of drama and panic for nothing.

Beware before you use Perma-Pier We used the Arlington branch of Perma-Pier in July to fix our Pier and Beam foundation. The actual workers do a pretty good job but the back office likes to hide behind an excuse of "it's not in the contract". Their sales/back office will be very attentive prior to the sale but once the contract is signed, the communication STOPS. If you are an expert at foundations and can monitor their work, then feel free to use them. Since we are not experts nor have we ever had any foundation work done before, we assumed that Perma-Pier, as the experts, would provide clear guidance and communication throughout the process. This was not the case. Perma-Pier was quick to send someone out to evaluate all parts of our house and give us a "bid". The work they "bid" was to fix portion of our house under the living room and laundry room. The ONLY reason I am giving them 2 stars is because the workers they used to fix that part of the house did seem to do a good job. The issue is the other parts of our house. After the foundation work is completed, a "third-party" will perform a structural engineering report. You can request this report from Perma-Pier. When I read this report, not only did the engineer reported work needed to be done to other parts of the house but the email thread that was forwarded to me from Perma-Pier had an internal message from a Perma-Pier employee (Nikki) asking management (Erik) "Crosstown is “recommending” additional work, is this something we need to do anything about." The crazy thing is, I had to request Perma-Pier to send someone out again to evaluate the other parts of our house. They sent someone and sure enough, they said work needed to be done. When I asked why they didn't bid this out originally, they said my wife told them "not to worry about the other parts of the house". First of all, that is ridiculous since my wife did not say this, secondly, any company that plays a he said/she said game loses all credibility in my book. If Perma-Pier just spent the little bit of time to bid out all parts of the house initially and allowed us to refuse the work, then I would not have anything to complain about. The fact that they were too lazy to bid out the full part of the house and still have NOT sent me a written bid, only a verbal bid, shows the poor business practice of the DFW branch. Beware before you use them! The actual workers seem like they do decent work; however, the back office/management needs an overhaul. PS I used another group to fix the other parts of my house.