Great building - mediocre windows I could not be more pleased with the quality and fit of the building and the ease of working with support staff at Rhino. Some missing trim was sent promptly without question or additional expense to me. A few things that could be improved: - with the 4" insulation that I ordered with the building the window kits were difficult to fit without tearing the insulation. These windows fasten to the steel panels without additional framing. An upgrade option to frame attached windows would solve this issue. - also related to the unusually thick insulation, there was some very slight, almost imperceptible dimpling of the 26 gauge steel panels where they were screwed to the girts. Heavier gauge panels or thinner insulation would resolve, but honestly, the dimples are not a problem for me and I would order it the same way again. - the vinyl backing on the insulation is thin and easily susceptible to tears. Without an inside liner, the walls are going to look shabby pretty quickly. Another mil or two on the backing would add to the quality. Overall it's a great building with exceptional attention to detail in the design and fabrication. A great value for the money. I would buy another.

Rhino is serious about customer service and produces good products as well. Rhino has been up front and honest with us since our first contact. They were quick to respond to all correspondence and happy to design our building according to our specifications. They followed up quickly and even after the building was paid for and delivered they continued to check up until and throughout the erection process. Their materials are good quality and seemed to come together as they should. To top everything off their price was also very competitive. We are pleased with Rhino and would recommend them to anyone looking to buy steel.

Great service, almost perfect experience. We had one little snag with the color of some roof sheeting but they took care of it and the customer service was excellent. The building showed up ahead of schedule and we haven't erected it yet but it looks to be great quality. I would buy again.

NO FOLLOW-UP Never heard a peep out of anyone from the company after they got their check$$ I had to inquire about where the man door was, even thou they knew it was coming from another vender. Should paid a little more and bought from Whirlwind...

Good quality building, poor selection of erectors Good quality building. We ran into a snag with the "suggested" erection company and ended up parting ways with them. We share fault in that while at the same time we are glad we parted ways. When we called Rhino to see if they had any other erectors they could suggest the salesman said "Nope, you ran off the best we had, good luck with your project" and hung up. This is a commercial project and their "BEST" showed up in shorts and tennis shoes with bad attitudes. Needless to say, we found and actual "professional" erection crew with the right equipment for the same money. It is doubtful we will use Rhino for our next project due to the poor attitude of a salesman. Good building but we will order the next through someone else. If you are in Texas and need an excellent erector, Rockin S construction will do you right and professionally! 10/19 1:45pm Thank you for taking my call and discussing our issues. That is customer care.