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SAI appreciate the fast delivery I appreciate the fast delivery. I suggest that you improve on updating items stock availability. When I first placed my selection the order went through only to find out 4 days later, and after my followup that my selection was actually not available. This can happen anywhere, but I think it can be improved. Thanks to the team, they suggested couple alternatives and I m happy with the alternative
Paul
DE(Solved) Delivery was twice more expensive than… Initial feedback 8 Apr 2024 (was 3 stars) Delivery was twice more expensive than initial delivery cost, somehow I had to pay 20€ delivery cost and 21€ import tax for a 35€ facial cream. Weird. Order #2500173782 Update 25 April (updated to 5 start) I was contacted by GoSupps and after a discussion they offered to cover all extra delivery costs which seems came from DHL actually. It is still not clear a reason for these fees and I’m going to investigate with DHL. Back to GoSupps I can say now it is nice that company tries to help you in a such situations and not let you do anything on your own, they are trying to help and it is very important that you have this support. Many thanks for such a great customer service!
Mr. S.Modaresi
GBCustomer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.
Bianka+Stafend
IEFully satisfied with the service I placed an order and they send totally wrong order to me from the warehouse I paid a customs fees also. It has been resolved efficiently , I received correct order and full refund of customs fees . fully satisfied with the service and I would be happy to order from them again!
Marie Claire Keague
IEQuick Delivery… Got my favourite Pearlessence Rosehip Oil after having no luck finding it in Ireland. Very quick delivery.