I love my chair, and massagechairdeals.com I purchased my chair on January 21 and received notification that it was being shipped. Metropolitan warehouse has cancelled and rescheduled delivery multiple times with a delivery date for the week of March 18th and I still do not have my massage chair. Mike At Massage chair deals has been wonderful trying to get the chair to me sooner. After much effort from Mike for sales support person. I received my chair on March 15 and it is amazing. Mike reached out to Metropolitan multiple times insisting I get my chair as soon as possible. He also sent a wonderful gift apologizing for the delay by Metropolitan warehouse. If you’re looking for wonderful staff and support when purchasing a massage chair I would highly recommend massagchairdeals.com

Excellent Customer Service Tyler was very informative and helped me to ensure I got the best one for the best price. He also helped me to ensure the best plan that fits my financial status was achieved.

The Admiral massage chair is amazingly… The Admiral massage chair is amazingly welcome in this house. Customer service is top-notch and they have answered every question I had successfully. I received an excellent chair and I know if I have any concerns in the future that I can reach out to Mike and receive awesome care. Go ahead and get yourself one! The size is phenomenal, attractive in color and design and quiet!

Worth every penny My first chair took awhile to come due to Christmas holiday and then New Year's . Unfortunately it did not fully operate and I had a busted hose for air bags. Called to get help. Got a man named Mike who was excellent and very concerned for a quick repair. Osaki decided since the footrest would not operate, they would have to replace the entire chair. My new chair finally came with white glove setup yesterday. Poor Mike worked diligently back and fourth with Osaki for weeks. He got it all resolved. A big 10+ for Mike at massagechairs.com. His response each and every time was stellar. They've got a great employee. I've had chair massage 6 times since yesterday. Just waiting on pick up for the broken chair.

FABULOUS MASSAGE CHAIR FOR SHORT PEOPLE I have been researching massage chairs off and on for 6 months and even demo'd approximately 10 different models in a showroom in Cleveland, OH. I am extremely short, 4' 10" and I found most chairs, despite their custom measuring beforehand, would bruise the back of my head because the roller went up too high. Also, other aspects of the chair didn't fit including my feet not reaching the footrest and my hands not reaching their proper position. After months of searching, it became clear that it was going to be difficult or impossible to buy a massage chair that would work for my height. Then I ran across this website and it offered to help with answering questions, so I decided to call. I think I spent over an hour on the phone the first time I called. By then, I knew all about the features and what I wanted in a chair, but I wanted it to FIT. The guy(I think it was Mike) explained all the features to me, answered my questions then offered to see if he could find any manufacture that actually lists 4 10 as a minimum height requirement in their official specification. Once he reviewed my requirements with me, he suggested the Kyota M673. I'm spending this much time describing this interaction because I subsequently spoke to the same guy on three different occasions before I convinced myself that I could buy this chair, sight unseen and having never sat in it. When it was delivered, the driver was unbelievably helpful. I was really worried how I was going to get this 300lb chair into my house. I know they say curbside delivery but this driver unloaded it, walked it up my driveway, got it through the door and unpacked it near where it was to sit. And, it took him all of about 7 minutes. I would have spent hours doing that myself so Kudos to ABB I think it was and a great driver! Now about the chair: First time I sat in it, my legs were still short but if I raise the footrest to the top position, my feet just barely do touch the bottom of the footrest. My hands reach the hand support but I'm technically probably an inch or so shorter than ideal BUT the chair still works for me....Fabulously! Some people complained about the controller, I love the controller. Only thing that would make it better is a pause button and lighted buttons when the room is dark. It has a good number of automatic programs which I have all tried. This chair changed my posture and stopped repetitive migraine headaches after 1 week. Word of warning, this chair is not for the faint of heart.....start out on an easier program, NOT the Sports Recovery program....that one is pretty aggressive. Working Relief is a good introductory program I let my friends try first. Once you master the different automatic programs, dive into the manual features. There really isn't any ailment you cant hit with the manual feature. I'm an older athlete that plays a number of sports and activities every day, and it has done remarkable things in facilitating a more rapid recovery after long (bike) rides, hikes and tennis. I was even prone to tennis elbow after catching a lot of fish, but I've noticed that sitting in the chair after fishing releves the pressure in my forearm and wrist . All in all, I'm in love with this chair and I bought it at a reasonable price for what all it does. The airbag stuff I didn't think I would be interested in, but that too adds a dimension to the massages that I believe is beneficial. I forgot to mention the foot rollers. OMG, I couldn't take it at first but now regularly using the chair with the foot rollers has kept my feet from having typical long court time issues and sensitivities. My feet are healthier than they have been in a long time just because of so much overuse without any real treatment. In summary, here are the list of sports I regularly play that I believe this chair helps to speed recovery and promote improved performance: Cycling, Tennis, Pickleball, Fly Fishing, Hiking, Golf, Mountain Biking, Kayaking, and Swimming. There are two things I wish this chair had as features: 1) Calf rollers - somehow I thought this had rollers but it does not, only an air bag 2) Rollers along the sides of your shoulders and arms - I think if it had these features, I wouldn't need to still see a massage therapist. Overall, fantastic chair for the money and the people I dealt with over the phone were exceptional. Nice to see there is a company out there that still values customer support and technical expertise. I called their technical support line after receiving my chair and I spent another hour on the phone with that guy going over the electrical specs and how the fuses work, in addition to some basic how to questions. Great chair.....Hope they get it in again!!!!