Liz Cez
GBSatisfied Doberman Owner Very satisfied with my Dobermans’ training from Njoud. She’s an amazing trainer, very compassionate and patient! Always willing to answer any of me and my family’s questions. She’s just amazing all around! I definitely recommend wag mates and Njoud!
jasmyn
GBAmazing service and trainer! Sent daily photos and videos with specifics on what was happening. When my dog returned, we recieved a full hour on what he learned, how he learnt it, and how to continue having him remember his training. We also recieved weekly progress reports on how our dog was doing.
Juvy Guingab
GBKeebler had the playtime of his life Thank you Mariah for taking in our puppy for 2weeks! His social anxiety went down and he's more confident with meeting new people.
Natalie Salazar
GBAnthony Is the best trainer! If your looking for help with training go with wagmates hands down best choice! Especially the trainer my Luna (5 month old Malinois) got Anthony and the way he has trained and been with Luna I couldn’t have asked anyone better. In my book if anyone needs dog training wagmates is the way to go for sure 💜 I’m beyond happy I chose wagmates for Luna! I can’t find the words to describe my appreciation for all Anthony did with Luna. I know I have work to do with her but definitely didn’t know where to begin the foundation he set in place and guidance helps so much! Thank you so much for matching my beautiful girl with Anthony as her trainer. She cried when he left I was like 🥺 even wanted to go with him 🤦🏻♀️ that tells me she loved her training with him. Luna was in training for two weeks and when I say Anthony is an incredible trainer, probably doesn’t do it justice we got video feedback from Luna. We got pictures while she was in training. Anthony made sure to go into detail about exactly what he was doing how we can do it when she gets back home, all I’ve gotta say is he’s an amazing trainer and I can’t wait to see what the future holds for Luna. She did have a lot facing her like separation anxiety, nervousness reactivity to strangers and other dogs. Of course we still have work to do but the groundwork Anthony has is simply a game changer. I truly appreciate Anthony for training and taking such amazing care of Luna. And Macey for being so open to questions concerns and everything simply amazing customer service from Macey. I see all the other reviews of customers happy with their trainers, but I think Luna got the best one.
Ana
GBFrom timid and holding back, to confident and playful! I adopted a German Shepherd-Husky mix dog from the pound a few months ago and while she has a very sweet disposition, she was not interested in training at all. She was a little shut down and honestly a little stubborn when it came to doing anything she didn't want to do. So when we started to look into training options, we came across so many options. All we knew is that we wanted to train her using positive reinforcement. Our dog, Ginger, was sweet and a bit timid and we didn't want her go through anything harsh as she had already spent 3 months at the pound and who knows how long on the streets. I reached out to a few different training companies, but after several disappointing calls, I got a call from Macey at Wag Mates Academy. From the start I could tell she had the best interest of my dog in mind. I spoke to her after having Ginger for 2 weeks, so she suggested I wait a bit longer to allow Ginger time to settle in more. She agreed that positive reinforcement would be a great option for Ginger. She was the only person to not pressure me to send my dog away ASAP. About a month later, she followed up and we talked about their board and train program. It was a tough decision, mainly because we would have to board Ginger for 3 weeks, but Macey was great at putting me at ease about the program and took the time to answer all my questions. Once we figured out dates that is when we were lucky enough to be matched with Njoud, who would take on training Ginger. We had a great call to discuss all of Gingers quirks, issues, personality and what I had been doing so far. We discussed logistics and what the goal for the program was. When Njoud came to pick up Ginger, I was immediately put at ease. Ginger was very timid with new people but she opened up to Njoud from the start. Njoud sent constant, daily updates, usually with pics, videos or both. She would walk us through everything she was doing so we understood. A big part of this is the humans being able to continue what is implemented in the program, so seeing clips of the training program really helped us feel like part of the training. Day after day and week after week we saw Ginger open up more and more and make such progress in her training. We Njoud talked us through at length anytime there was an issue or Ginger would struggle with something, so we would know how to handle it. The level of communication was incredible. We really felt at ease to ask anything. Njoud is truly amazing and super patient! When the 3 weeks were over, we got a completely different dog. We realized just how much she had been holding back. We got a detailed report and at drop off Njoud walked us through what Ginger had learned and she gave us the knowledge to be able to continue it. That timid dog that was holding back was no longer there and we got a playful, happy, well mannered dog back. She still has some issues she struggles with, but with consistency and the tools to work with her, I know Ginger will only continue to make progress. In the weeks since she has been home, Njoud has followed up with us and when I have questions about any issues I have with Ginger, I have been able to reach out and ask for advice on how to handle the situation in the future. They have lifetime support and you can set up time monthly to have a follow up session to discuss how things are going. It was truly had been a great experience and it was worth every penny. I can’t recommend them enough!